The cruise was increadibly amazing!

Emerald Princess Cruise Review to Europe - Mediterranean


Contributor Level: Deck Hand
Experience: 2-3 cruises
Review: 1
Helpful Votes: 11

Overall Rating:

4.0 out of 5
Verified Review
12 Night Greek Isles & Mediterranean (Rome To Venice)
Sail Date: June 17, 2008
Ship: Emerald Princess
Cabin Type: Inside
Traveled As: Family (older children)
Reviewed: 7 years ago
The ship was beautiful. Embarkation and disembarkation were very well organized as were the many wonderful tours. The food and dining experiences were excellent for the most part. Evening entertainment was most enjoyable. Very talented entertainers and very tastefully done. Daytime entertainment and activies were limited and there was an overall lack of spirit. I understand that the Emerald is a new ship and perhaps there was inadequate "service excellence" training and there were days when the smiles and friendly greetings were absent.
Overall, I must say that this was indeed a trip of a lifetime which will never be forgotten. I will not hesitate to recommend it to my friends and family.
Thank you.
5 out of 5
5 out of 5

Don't Miss: Tour of Luca!
5 out of 5
The trip to Eze was absolutely worth it. What beauty! Also enjoyed the walk to the palace and museum.
Don't Miss: The bus tour of Eze
5 out of 5

Don't Miss: Definitely the Amalfi coast!! The Pompeii ruins were also very interesting.
5 out of 5
5 out of 5
Wished we had stayed an extra day to see this beautiful city.
5 out of 5

Pros: The land tours, food and dining, service fom state room service and some waiters and their assistants, night time entertainment.

Cons: Some opportunities for improvement would include: Customer service training - a smile & a greeting goes a long way! Communication amongst the various staffs regarding tours info & guidance. More flexibility & kinder treatment of customers by dining room management staff. The ship lacked spirit.

Recommends Emerald Princess? Yes!

Was this review helpful? 11

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