Disappointing
Crystal Serenity Cruise Review to Caribbean
14 Night Bourbon Street To South Beach (New Orleans To Miami)
Sail date: December 06, 2016
Ship: Crystal Serenity
Cabin type: Balcony
Cabin number: 8092
Traveled as: Couple
Reviewed: 7 years ago
Review summary
From all the hype put out by Crystal, they did not deliver. Serenity is "tired", staterooms smaller than on other luxury lines. Food was average. Staff is good. I found Shore Excursion Department disinterested in resolving an issue until they understood their liability.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Go to Oceania or Seabourn