Disappointing

Crystal Serenity Cruise Review to Caribbean

Cruises: 7+ cruises
Reviews: 3
Helpful Votes: 159

Overall rating:

3 out of 5
Verified Review
Crystal Serenity

14 Night Bourbon Street To South Beach (New Orleans To Miami)

Sail date: December 06, 2016

Ship: Crystal Serenity

Cabin type: Balcony

Cabin number: 8092

Traveled as: Couple

Reviewed: 5 years ago

Review summary

From all the hype put out by Crystal, they did not deliver.  Serenity is "tired", staterooms smaller than on other luxury lines.  Food was average.  Staff is good.  I  found Shore Excursion Department disinterested in resolving an issue until they understood their liability.

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

3 out of 5
Tired and small

Ship tip

Go to Oceania or Seabourn

Ports of call

New Orleans, Louisiana

3 out of 5

George Town, Grand Cayman

1 out of 5

Ocho Rios, Jamaica

3 out of 5

Willemstad, Curacao

5 out of 5

Fort-De-France, Martinique

3 out of 5

Pointe-A-Pitre, Guadeloupe

3 out of 5

Gustavia, St. Barthelemy

5 out of 5

Grand Turk Island

3 out of 5

Miami, Florida

5 out of 5
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