Crystal Serenity

4.3 out of 5

Overview

Crystal Serenity is a medium ship, carrying 1080 passengers and 635 crew, and sails from San Pedro (Los Angeles), California and Vancouver (Canada Place), British Columbia.

Sails from: Barcelona, Spain, Ft. Lauderdale (Port Everglades), Florida, New York, New York

Cruises to: Europe - Western Mediterranean, Europe - Western Europe, Europe - Mediterranean

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Contributor Level: Purser
5 out of 5

Trip of a lifetime

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Sail Date: / Traveled As: Couple
So glad our friends Janet and Larry Lee suggested this cruise. Worth every penny spent! Will recommend to all our friends. Andrea Whitby our travel agent was very helpful and we will definitely use her again.

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Contributor Level: Deck Hand
5 out of 5

Alaska Cruise - a Bucket List experience

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Sail Date: / Traveled As: Large Group

Everyone told me that an Alaskan Cruise is a must sometime in your lifetime.  I agree and I also think doing it on a Crystal Cruise is the ONLY way to do it.  We found every aspect of the trip was done professionally and in a first-class manner by Crystal.  More than anything was the friendliness and caring of every Crystal person.  Whatever we wanted or needed someone was more than happy to help.  We had a pncw in a lifetime experience.

 

THANKS Crystal.

 

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Contributor Level: Deck Hand
4 out of 5

Crystal has lost some sparkle

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Sail Date: / Traveled As: Couple

This was our fifth Crystal cruise. We love all-inclusive cruising. Since our first Crystal cruise, the level of attention to detail has slipped. That said, this trip still was extremely enjoyable.

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Contributor Level: Purser
5 out of 5

Crystal Serenity cruise.

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Sail Date: / Traveled As: Couple

I would definitely recommend this cruise line and especially the Serenity to anyone looking for a great experience. The staff is very friendly and accommodating. We were treated like royalty.

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Contributor Level: Cruise Director
3 out of 5

Disappointing

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Sail Date: / Traveled As: Couple

From all the hype put out by Crystal, they did not deliver.  Serenity is "tired", staterooms smaller than on other luxury lines.  Food was average.  Staff is good.  I  found Shore Excursion Department disinterested in resolving an issue until they understood their liability.

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  • Price: $$$$

  • Size: M

  • Total Passengers: 1080

  • Total Crew: 635

  • Crew to Passenger Ratio: 1.70

  • Built: Jul 2003

  • Refurbished: 7 yrs ago

  • Number of Decks: 9

  • Total Cabins: 545

  • Cabin Categories: 20

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Crystal Serenity Cruises and Itineraries

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Crystal Serenity has 545 cabins and 20 cabin categories.

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MatthewBadie
Contributor Level: Third Mate
Feb 06, 2015

I learned to ballroom dance onboard

suemun
Contributor Level: Purser
Feb 15, 2017

The enrichment classes are definitely worth the time.

dddoc
Contributor Level: Purser
Oct 22, 2015

Expect little and occasionally be surprised

Riviera

Riviera

4.1 out of 5 (118 reviews)