Crystal Serenity Cruise Review to Europe - Mediterranean

Contributor Level: Purser

7+ cruises


Helpful Votes

4 out of 5

cruise at sea

Sail Date: October 11, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Balcony

Got so much hype about Crystal that I would never go on another line but really not much different than most cruise lines. Sure it's all inclusive but you pay for that. Nobody made any special effort above what I would expect on any cruise ship. Nobody went out of their way to do anything extra or more than usual.

With that said the food was better than most cruises especially at the specialty restaurants. The tours were typical. However in Venice we were forced to pay $69 per person to get into Venice from the cruise ship. (We were promised free transportation into each city we docked in to the city center...surprise in Venice)

All in all I would book this again if the price is right BUT only if the price is right. There is no reason to pay more for a cruise on Crstal from the experience that we had.

Cabin / Stateroom
see above
Embarkation and Disembarkation
Simple and easy
Ship Quality
Large cabins, plenty of storage, bathroom with 2 sinks and upgraded
Destinations and Excursions
Onboard Activities
Truly nothing special. The workout facility was simply second rate with broken equipment
The entertainment was good
Service and Staff
They were fine but NOTHING extraordinary
Food and Dining
Piraeus (Athens), Greece
hard to get to ship...arrange with cruise line
Monemvasia, Greece
unexpected pleasure
Katakolon (Olympia), Greece
super tour from ship
Sarande, Albania
a really pleasant your own guide
Dubrovnik, Croatia
Split, Croatia
Venice, Italy


Expect little and occasionally be surprised

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