Not wonderful

Crown Princess Cruise Review to Transatlantic

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 62

Overall rating:

3.1 out of 5
Crown Princess

17 Night Western Europe Passage (Le Havre To Ft. Lauderdale)

Sail date: September 21, 2019

Ship: Crown Princess

Cabin type: Oceanview

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Most of our glitches with this trip were not Princess’s fault. We let them book our air and ended up (pre-cruise) sitting on a plane on the tarmac for 3 hours thus ruining our visit to Paris. All in all, this was probably the worse cruise we have ever been on with all the problems encountered.

Embarkation

2 out of 5
Not very quick. Expected better with ordering medallions in advance

Ship experiences

Food and Dining

3 out of 5
Main dining room and buffet had excellent food. We went to Crown room and were extremely disappointed. Food was not cooked as ordered, service was slow - not a good experience

Onboard Activities

2 out of 5
Not much we enjoyed. Part of the problem was the voyage was very rough and the ship was rolling for much of the trip. Outdoor decks were often closed due to rough seas and weather

Entertainment

3 out of 5
The mentalist was fantastic. Other shows were just average - nothing spectacular.

Children's Programs

No children in party

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

2 out of 5
Comfort, size and cleanliness were fine. Cabin was right above the theater and the music was so loud we could not sleep or watch TV. Tried to get them to move us but failed. They gave us a $300 credit for inconvenience but we were miserable between afternoon practice and nightly shows.

Ports of call

Le Havre (Paris), France

3 out of 5
Embarked here

Southampton (London), England

2 out of 5
Initial excursion was cancelled due to “no car day” in London. We got to spend only 4 hours in London. Rode the Hop on-Hop bus but we’re unable to see any sights up close

Zeebrugge (Bruges), Belgium

5 out of 5
Loved it. Excursion was fabulous

Portland (Weymouth), England, UK

1 out of 5
Were unable to dock here due to rough water. Excursion was refunded

Le Verdon-Sur-Mer (Bordeaux), France

3 out of 5
Excursion was all about wine and not very exciting

Bilbao, Spain

4 out of 5

Lisbon, Portugal

5 out of 5
Excursion was riding tram cars and sightseeing.

Ponta Delgada, Azores

1 out of 5
Hurricane Lorenzo prevented us from visiting.

Ft. Lauderdale (Port Everglades), Florida

3 out of 5
Disembarked here

Disembarkation

4 out of 5
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