We thoroughly enjoyed the White Pass train ride, and Glacier Bay was beautiful. The ship was difficult to navigate with a cane, and there were curves everywhere in the dining areas making walking with a spouse difficult. We were very surprised at the aggressiveness of some of the foreign passengers who broke in line, jumped ahead of us, and blocked the aisles. The staff were friendly, and helpful when asked.
Ship experiences
Food and Dining
1 out of 5
Lines were hard to navigate with all the curves and one entry and one exit. Only had condiments on table for two meals the whole week. Had to ask for salt/pepper, continuously.
Onboard Activities
3 out of 5
Didn't have opportunity because of cold weather and rain.
Entertainment
3 out of 5
Children's Programs
3 out of 5
Service and Staff
5 out of 5
Ship Quality
1 out of 5
Ship is showing its age in carpet, doorways, and flooring. Was dark to us. Walls are dark wood paneling, and ceilings were so low in places so as to feel claustrophobic. I could touch the ceilings in many of the ships common areas.
Cabin / Stateroom
3 out of 5
Comforter was torn/dirty, Was no top sheets. Had to flush the toilet several times to remove waste. Sliding door was difficult to open when cold, but finally figured out a trick to sliding it back easier. Carpet looked faded and matted in high traffic areas, especially out of bath, and inside the door to balcony.
Ship tip
Make sure you know which dining room you are assigned, or where you should eat. The Horizon was a nightmare.
Bring a good telephoto lens for your camera, and keep the camera ready for a calving--they happen at any moment of time. The whales dive so quickly it is almost impossible to catch them on camera.
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