Crown Princess Cruise Review to Mexico

Contributor Level: Purser

7+ cruises


Helpful Votes

3 out of 5


Sail Date: April 09, 2016

Reviewed: 1 year ago

Traveled As: Singles/Friends

Room Type: Balcony

It was a nice cruise. The ship was nice. The staff onboard was nice. The food was not so good & our choices were quite limited. Had a noro virus outbreak on board. The capatain and staff responded and acted immediately and protected all other passengers. Inadvertently left our electronics onboard. Immediately drove back to ship. Ship was in dock for another 4 hours. Princess rep made one call and said they couldn't find our stuff.  This was shortly after we disembarked. Really?!  It was all together in one cupboard in our Stateroom hours earlier.  We filled out reports. We've called. We've emailed and have received no response from Princess other than an automated "we received your email."  Very disappointing. We are Ruby Level cruisers with Princess, but unfortunately this may have been our last Princess cruise.

Cabin / Stateroom
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
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Food and Dining

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