Crown Princess Cruise Review to Mexico


7+ cruises


Helpful Vote

3 out of 5

Simply Mediocre

Sail Date: November 14, 2015

Reviewed: 10 months ago

Traveled As: Couple

Room Type: Inside

This was our 2nd Princess cruise to the Mexican Riviera, a destination we had not visited for more than two decades. Registration at Pier 93 went well and we were excited for a week of pampering. The ship we found to be mediocre in much need of refurbishing as much of the outdoor wood showed it's wear of 9 years, toilets were requiring repair, elevators did not always move once the doors closed, and the buffets areas were small and got crowded quickly. The food, just like on the Regal Princess last February, was nothing better than mediocre. We found the food at the buffets was a bit tastier than that in the dining room. My husband bought hot sauce at our first port to add to the food to make it somewhat enjoyable. The crew was quite professional and constantly greeting each passenger with a smile. However, their personality, for the most part, was mediocre by focusing on their job rather than keeping the passengers smiling. Following this cruise, we decided for our future cruising we would return to Royal Caribbean where their ships are beautiful and well-kept, food is tasty, and the crew has a fun personality.

Cabin / Stateroom The cabin was fine and kept clean. The only time the cabin steward made a towel animal was after two times the toilet needed repair. Royal Caribbean graced our cabin with towel animals daily. Just a nice touch. When we packed the day before disembarkation, we left a few items and clothing unpacked to be done later. When we returned to the cabin after dinner and show, we noticed our 17 wire hangers were missing. It turned out that our cabin steward took them. Really!?! His supervisor made him return them to us. It may seem minor, but REALLY!?!
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Service and Staff
Food and Dining

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