We won’t select a Costa cruise again. We thought by upgrading our accommodations, the dining, and the beverage package, we’d have a very luxurious time. Far from the experience we actually had.
Embarkation
4 out of 5
Efficient embarkation
Ship experiences
Food and Dining
1 out of 5
We ate mostly at the “club”, supposedly their best cuisine which we had paid extra for before embarking. It was simply horrible! Largely inedible! It tries to be fancy, and presentation looks good, but the quality of ingredients and their preparation fail miserably. Service slow. We had purchased a drink package, but were always waiting a long time for a refill. In the buffet area you can find a thing or two that you like if you are lucky, and will likely have that same thing all week. All drinks there are self serve. No waiters will offer you coffee, juice, or a drink. You must get it yourself. And you might have a long walk to the closest bar and also a long wait. I’ve been on many cruise lines and never had such a bad experience with food and beverages.
Onboard Activities
1 out of 5
Used the casino a couple of times and found it uncrowded since there were few things to do that were any fun.
Entertainment
1 out of 5
Ok in piano bar but walked out on the only stage show we attended.
Children's Programs
No kids
Service and Staff
2 out of 5
Butler was just ok. Responded to our wishes though not enthusiastically. Waitress at the club was impressive, and we finally sought her advice about ordering more palatable dishes. She would quietly tell us when certain dishes were not going to be good. Waiters in the bar and buffet areas only clean tables. Wish they would take orders for drinks and be allowed tips so that service and attitudes would improve.
Ship Quality
3 out of 5
Fine
Cabin / Stateroom
5 out of 5
Paid a lot extra for the room with balcony and came with other privileges. Only the cabin was worth it. Steward kept it nice and was probably the friendliest staff we met.
Efficient. Wish they could give you a heads up ahead of time about the time you’ll be allowed off so you can arrange transportation. They won’t. Finding a cab was no problem.
*Cruiseline.com is not a booking agent or travel agency,
and does not charge any service fees to users of our site. Our partners
(travel agencies and cruise lines) provide prices, which we list for our
users' convenience. Cruiseline.com does not guarantee any specific rates or
prices. While prices are updated daily, please check with the booking site
for the exact amount. Cruiseline.com is not responsible for content on
external web sites.
Contact us
Submitting...
Need help from a personal vacation planner?
Loading...
Find the perfect cruise with weekly tips and cruise deals for as little as $30/night!
Sign up for weekly cruise deals
Join other subscribers and get the best
cruise deals of the week in your inbox every Thursday.
