Costa Europe on the Luminosa

Costa Luminosa Cruise Review to Europe - Eastern Mediterranean

Cruises: 7+ cruises
Review: 1
Helpful Votes: 18

Overall rating:

3.7 out of 5
Verified Review
Costa Luminosa

7 Night Greece & Adriatic (Venice Roundtrip)

Sail date: May 19, 2018

Ship: Costa Luminosa

Cabin type: Suite

Cabin number: 5306

Traveled as: Couple

Reviewed: 3 years ago

Review summary

The Costa boarding process in Venice was terrible. There was a massive amount of people standing in a warehouse waiting for their group number to be called. There were simply not enough Costa employees. We waited in line for 1 1/2 hours. On our first night we were told by our waiter that he could not serve us an alcoholic drink. We had to retrieve our own drinks from a bar on the ship. I found it less than funny that the bar next to the dining room was closed during dinner. We were also unclear why you could only get black coffee after dinner since this same dining room serves breakfast with coffee, cream and sugar. We have been on 7 cruises (this was our first Costa) and we have never seen so many people fighting over so few seats on the 9th deck. One day we actually had to take our lunch plates back to our cabin after circling the deck for 20 minutes. Forget going to the Hospitality Desk to get an a straight answer to any questions. After being told 3 different times to return to the desk for assistance I asked to speak to a Supervisor and was told they wouldn't come out to speak with me. The desk staff would not even give me their name. We had a great vacation. Our room steward Mark was great, our waiter Saber was also very good. Our excursions were all fun and I felt a good value. We learned valuable lessons for selecting future cruises in Europe.

Embarkation

1 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Make sure you fully understand all of the extras you will have to pay for on board.

Ports of call

Venice, Italy

4 out of 5

Bari, Italy

4 out of 5

Piraeus (Athens), Greece

4 out of 5

Katakolon (Olympia), Greece

3 out of 5

Kotor, Montenegro

5 out of 5

Split, Croatia

5 out of 5

Disembarkation

3 out of 5
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