Costa Fortuna Cruise Reviews - Reviews

The ship was very large and beautiful. The rooms were adequate. The staff in the dining room was excellent but the room steward was poor. The customer service was below the standard expected in the US and aboard ships that are more "American". The shows were short and not too exciting. The itinerary was great! Egypt was the worst with more theives than you could imagine and it was filthy.

Although the show is not in English, Italian instead, We still enjoy the cruise a lot!

Unfortunately based on my experience this cruise ship is worse than Diadema and Medditeranea.

This is one kind of cruise I'll never recommend anyone to go on.  It's not suppose to be called a cruise but the official name should be: "SHUTTLE CRUISE"  We got on the cruise on the first of May having big hope of enjoying the next seven days but each day we stopped, new people keep embarking and disembarking and announcements in more than 5languages keep coming in and out more than usual.

Destinations promised were not kept.  We left home with the greatest hope to see more of Europe especially Malta and on the day that we suppose to go there, an announcement was made that we had navigational problem and have to go somewhere else which in normal circumstances suppose to be a port closer to us, we were about 3hrs from Malta but we ended up in Palermo which took us more than 7hrs(Go figure, I thought if there is an emergency, you go to the nearest port, airport or train station but not the farthest one)We did enjoyed Marseille and Barcelona though, thank God that they had enough passengers to pick up from those two ports maybe it would have been another story like the one of Malta.

Food wise:Horrible, I'm not a fan of Pizza at home but because we were going to Italy, I promised myself to indulge in pizza for the first time since Italy is known to be home of pizza, that was not the case.  The pizzas we got was the worst pizza ever made daily, we were told if we want the authentic pizza we have to go to pizzeria and buy it for four euro,

Entertainment sucks except the ones offered in the theater hall on deck 3/4/5 but the timing is odd, all other entertainment were worst the ones you see offered for free on the street or inside the metro.  Employees were cold, inattentive and doesn't seems happy to be there at all, when you need help they never help but refer you to someone else.

Pool is the worst pool I've ever seen on any cruise lines(too small and the ones made for adults were full of kids jumping in out and throwing dangerous items all around, the slide was unavailabe throughout the cruising time )We could not wait to get out of the cruise and we never look back because there is absolutely no urge to come back ever again.  I'm still having headache up till now, the NOISE POLLUTION on the cruise is than open market or airplane noises.

Excellent food in restaurants and self-service. The Great Club exceded our expectations: food, dinnerware, service... everything first class.

Entertainment activities are outstanding, specially those at night featuring several bars, live music, dancing and discotheque... fun was endless. We enjoyed every night the live music with Tiziano and his band: excellent music selection, great interpretation. Need to mention also Giuseppe and the Entertainment team as remarkable. We enjoyed the shows as well.

Fairly good drink selection. Room for improvement.

We didn't like when the shopping center personnel put the selling tables of duty free in the corridor making difficult to walk from the theater to the bars and restaurants área.

We bought this cruise because of the ports they were stopping at.  After we paid in full for the ticket, Egypt was dropped and replaced with Jordan and Israel.  Ok, Petra and the Dead Sea were great. Then at the end of the cruise Crete and Naples were canceled.  So we ended up with 10 days at sea. We were told this is typical  Costa to save on port fees. Then they say they will give each cabin 100 Euro per cabin as a credit.  So if you paid for the cheapest cabin or the most expensive  you received the same. Very poor marketing.  The two days of last performances in the Theater were canceled because passengers from Europe had a revolt and took the stage. The Captain finally showed up and blamed Corporate . Poor,poor management.

The food is not great. They have canceled dinner on the Lido. Only pizza there at night. You also do not get coffee or tea at lunch or dinner. I was told to go up to Lido at lunch if I wanted a cup of tea. Another bit of information, the coffee and tea machines are shut off on the Lido most of the time. If you want a hot drink you must go to the bar to buy it.

Our cabin steward was great as was our cabin,we had a balcony so we could escape. This is an old ship that needs refurbished. The pools and hot tubs were dirty with grease on walls.  Let me repeat this is the bottom of the barrel of cruise lines.  Carnival Corporation should be ashamed.

We have did 9 wonderful cruises, with Royal Caribean, Celebrity and Cunard, and enjoyed them very much. This is the only cruise we have not enjoyed because the ship is decorated in a very cheap and kitsch way, and for us it is not pleasant to be surrounded by that kind of cheap furniture and decor. We never stay at one , two, or three star hotels or motels and that is what this ship looks like

Super oplevelse. Vi var også på en del ture i land. Elskede morgenmad på balkonen

The English speaking person assigned to help with activities was really good and went out of her way to help. My husband and I liked the entertainment and also the piano bar area. The excursion were great except for a couple of times we had two guides speaking the English language and Spanish or Russian. This took away from really being able to ask questions or really understand what we are seeing.

When we embarked I found the smallest cabin I ever saw cabin 7214 not even an area to put our baggage. We are a family of 4. When I complained they told me there were no cabins available. I told them my family wanted to leave the ship if this was the only room available. So then they showed us a suite cabin 7249, but told us we had to pay an additional 2000 dollars. I only agreed because my only other choice was to go home after spending 4 thousand dollars to fly to Copenhagen. After moving to the new cabin we went to dinner but did not find anything on the menu that appealed to us or our kids, so we went to the Buffet deck 9 and found it closed. We then tried to use room service. First nobody wanted to answer the phone, so we tried to call customer service and again nobody would answer the phone. I walked down to the customer service desk and made my order and after an hour waiting we finally got our room service. The next day we went to breakfast at the Deck 9 buffet and asked a crew member to clear a table so we could sit and eat. He told us see someone else, and when we finally found someone else they acted like it was not their job either. The menu on your cruise was one of the worst I ever ever known. We ate a lot at the pizza bar most of the cruise. On the 5th day we noticed brown water coming out of the faucet in our bathroom. We were told it was because they were working on the pipes during the night. We purchased a tour package and out of the 3 places we went 2 of them just seemed to be in a hurry to get our tour over and back to our ship. All in all this was the worst cruise me and my family have ever been on and we have been on 5 other cruises on Carnival and Royal Carribean before.

One of the best cruises ever took. Everybody we knew told us that we wouldn't like the food we wouldn't like the entertainment but it both was excellent

I would not recommend Costa Cruiseline!!! No wonder why I have never heard of the cruiseline before. Spend the extra money and travel with Carnival or any other than Costa!!! Definately will never book with Costa again!!

We had the Best time ever on this cruise. The staff was all accommodating and there to make our trip exceptional. The entertainment was better than we have ever seen on a cruise ship --- and there were different entertainments each night. I laughed every night at the antics of the Cruise Customer "Animators" -- those in charge of getting people involved in different activities. There were 6 lounges each with their own styles of music and entertainers This is definitely a European experience (without leaving the Caribbean) . We were surrounded by different cultures and languages and enjoyed learning how to communicated with those from other countries. We found that we could enjoy people and have fun even when we did not speak the same language. The food was very European but we also enjoyed opportunity to try new things. Portions were small but the variety was plentiful. And when you are eating a 6 course dinner you don't really need large courses. There were always the buffets available if you wanted more to eat. I also liked that the ship and staff didn't push us to drink all the time. The Drinks were there if you wanted to buy them but you could go into the lounges and enjoy the entertainments without being made to feel you had to buy drinks all the time This was the best cruise ever

I have never been on a cruise before this one, but I really enjoyed it. I think the staff was all very friendly and helpful. It was very clean and they did their best to keep everybody informed and entertained. I would recomend this cruise to family's, however if you were looking for a party ship, you should look elsewhere.

I like the destinations, food and the crew. It was fun, but they should improve in long time that we were to wait to get dinner in the restaurant, the short time in the shore in each island and the few activities over all in the days that we have to spend in the cruise.

The ship was nice and had a unique European flair. It was neat to hear all of the Italian onboard, and their were more foreign passengers than American...that was interesting too. It is not as much of a party ship as others I have been on, and seemed to be more geared towards mature cruisers and families.

WE sailed on fortuna from costa cruise line and it was a great first experience, food was excellent,staff and service were excellent too.

The ship was beautiful, our room was spacious and very nice. I was disappointed in the food, the meals were bland, the deserts were not quality at all, the buffet was the same foods and deserts daily. The quality of the deck grill hamburgers and etc., were pretty bad. I had purchased a CD for $75.00 of all the pictures taken of my husband and myself and was told by 2 of the photographers that I could take the CD to WalMart, Kmart, etc and they would print off my pictures with NO license agreement. Totally false, now I have a useless CD and no pictures of us.

While the ship was beautiful, the trip was smooth and the crew was helpful and friendly my biggest complaint was the food. I'm not saying it was bad but it was not to my liking. Maybe because it was true Italian not the American Italian that I am use to. I would have liked to have seen more variety in the food. After all this was a Caribbean cruise.

For an Itialian ship I was not impressed.