Costa Fortuna Cruise Review to Other (Asia/Africa/Middle East)

Contributor Level: Purser

Experience
7+ cruises

Review
1

Helpful Vote
1

2 out of 5

Costa cruise line has to be the worst cruise line.

Sail Date: March 28, 2014

Reviewed: 2 years ago

Traveled As: Singles/Friends

Room Type: Suite

We bought this cruise because of the ports they were stopping at.  After we paid in full for the ticket, Egypt was dropped and replaced with Jordan and Israel.  Ok, Petra and the Dead Sea were great. Then at the end of the cruise Crete and Naples were canceled.  So we ended up with 10 days at sea. We were told this is typical  Costa to save on port fees. Then they say they will give each cabin 100 Euro per cabin as a credit.  So if you paid for the cheapest cabin or the most expensive  you received the same. Very poor marketing.  The two days of last performances in the Theater were canceled because passengers from Europe had a revolt and took the stage. The Captain finally showed up and blamed Corporate . Poor,poor management.

The food is not great. They have canceled dinner on the Lido. Only pizza there at night. You also do not get coffee or tea at lunch or dinner. I was told to go up to Lido at lunch if I wanted a cup of tea. Another bit of information, the coffee and tea machines are shut off on the Lido most of the time. If you want a hot drink you must go to the bar to buy it.

Our cabin steward was great as was our cabin,we had a balcony so we could escape. This is an old ship that needs refurbished. The pools and hot tubs were dirty with grease on walls.  Let me repeat this is the bottom of the barrel of cruise lines.  Carnival Corporation should be ashamed.

Ship Quality
Food and Dining
Cabin / Stateroom
Service and Staff
Entertainment
Onboard Activities
Destinations and Excursions
Canceled two of the ports

Tip

Do not travel on Costa, find another cruise line.



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