Never again on Costa cruise

Costa Fortuna Cruise Review to Europe - Western Mediterranean


Contributor Level: Purser
Experience: 7+ cruises
Review: 1
Helpful Votes: 4

Overall Rating:

1.0 out of 5
7 Night Mediterranean Flowers (Savona Roundtrip)
Sail Date: May 01, 2015
Ship: Costa Fortuna
Cabin Type: Oceanview
Cabin Number: ,
Traveled As: Family (older children)
Reviewed: 2 years ago

This is one kind of cruise I'll never recommend anyone to go on.  It's not suppose to be called a cruise but the official name should be: "SHUTTLE CRUISE"  We got on the cruise on the first of May having big hope of enjoying the next seven days but each day we stopped, new people keep embarking and disembarking and announcements in more than 5languages keep coming in and out more than usual.

Destinations promised were not kept.  We left home with the greatest hope to see more of Europe especially Malta and on the day that we suppose to go there, an announcement was made that we had navigational problem and have to go somewhere else which in normal circumstances suppose to be a port closer to us, we were about 3hrs from Malta but we ended up in Palermo which took us more than 7hrs(Go figure, I thought if there is an emergency, you go to the nearest port, airport or train station but not the farthest one)We did enjoyed Marseille and Barcelona though, thank God that they had enough passengers to pick up from those two ports maybe it would have been another story like the one of Malta.

Food wise:Horrible, I'm not a fan of Pizza at home but because we were going to Italy, I promised myself to indulge in pizza for the first time since Italy is known to be home of pizza, that was not the case.  The pizzas we got was the worst pizza ever made daily, we were told if we want the authentic pizza we have to go to pizzeria and buy it for four euro,

Entertainment sucks except the ones offered in the theater hall on deck 3/4/5 but the timing is odd, all other entertainment were worst the ones you see offered for free on the street or inside the metro.  Employees were cold, inattentive and doesn't seems happy to be there at all, when you need help they never help but refer you to someone else.

Pool is the worst pool I've ever seen on any cruise lines(too small and the ones made for adults were full of kids jumping in out and throwing dangerous items all around, the slide was unavailabe throughout the cruising time )We could not wait to get out of the cruise and we never look back because there is absolutely no urge to come back ever again.  I'm still having headache up till now, the NOISE POLLUTION on the cruise is than open market or airplane noises.

Food and Dining

1 out of 5
Food was disappointing, had to pay 4euro to buy a pizza, the free ones were pratically just bread

Onboard Activities

3 out of 5
They were not the best, most of the activities looked childish except for couple of dances and activities in the main theater

Entertainment

3 out of 5
The entertainment provided were not the best

Children's Programs

3 out of 5
Didn't see much activities for the kids that was why they were mostly at the pool especially meant for adults

Service and Staff

1 out of 5
The crew members were not helpful except two members met at the Michaelangelo's restaurant and one Italian lady at the front desk, the rest of them seems unhappy to be there and were not helpful in any way,

Ship Quality

3 out of 5
Ship was ok, but difficult to navigate

Cabin / Stateroom

3 out of 5
cabin wasn't too bad

Ship Tip

I have nothing to recommend for this ship.

3 out of 5
Nothing
3 out of 5
Was good, we went downtown to visit the city hall, old port, and all the sights close by
5 out of 5
was excellent, we went to the street market and visit couple of sights
1 out of 5
Unable to visit this amazing country, very disappointing
3 out of 5
ok, but nothing much to do,

Civitavecchia (Rome), Italy Did not visit port

walked by the water, unable to go to Rome because of the distance
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