Costa Deliziosa Cruise Reviews - Reviews

Obvious by comments on this page that Costa don't care, I had unfortunately booked 2 cruises on the same ship the Deliziosa , one I went on in September and the other booked for December 1st, the only saving grace was I was eating in Costa Club as a Diamond level passenger as service and entertainment was very poor. Imagine when I boarded for my December cruise to be told I could not have the Costa Club dining and I was to eat at 9.30, I asked to speak to a manager, was refused and eventually met up with 2 girls one a supposed superviser both verbally assaulted me wanting me to sign a piece of paper saying I would not be claiming a refund, I went to leave the ship got blocked by 3 security men, but eventually got off the ship collected my case and returned home, without signing my rights away. Surprise, surprise Costa have not responded to my e mail so beware don't book with Costa their benefits to keep you loyal are non existant.

This was our first cruise( done shorter before) We are a very well traveled couple both in work and leasure (luxury,all inclusive,adventourus,charter and on our own) and we are satisfied with Costa cruises and the ship Costa deliziosa. We had read some really bad reviews about both the ship and the cruiseline.. I must say I dont know what they are talking about! The staff where great to talk to,fun,professional and attentive! The food was well prepared and very tasty! We would absolutely go again with Costa cruises

Best is itinerary and fantastic atmosphere during cruising. Everybody enjoy summer in January with nice music, sunshine, italian style food ...

Trip organized and selected very well. Reccomended to try!

food sucked.  you only were able to eat when they were serving during their hours only!  they wanted to charge $$$ for things you usually had included in cruise price. My husband when on costa 30 yrs ago and never wanted to cruise again.  Now I know why I wanted to cuise he did it for me and not on costa and he loved it/  They could not pay me to take another one of their cruises, but they could reimburse me for the awful cuise I was subjected to.  

Suite life came with ALL beverages includes any time of the day, special dining room on level10, room attendant, AND butler.  

Didn't care for the buffet, but the staff in the Club made sure they found something to meet any dietary need or desire.  They even checked up on us if we missed a meal and would send food to our room.  

Strangely, the upgrade to the suite experience cost less than a beverage package for the 24 day cruise.  It was a no brainer.  

Always friendly staff.  Beverage staff knew your likes immediately.  24 days and it was almost hard to leave. 

Don't expect to be catered to as an American.  This is definitely Italian.  

Avec costa l ambiance est la. Un peu trop bruyant avec les annonces a répétition.

Sailed with deliziosa in march 2016 for a 21 night transatlantic crossing. We chose Costa because of the itinerary but we were surprised by the overall experience. Loved the Italian food on the buffet. The stateroom was very spacious and very clean. Please note that it is not common for a European Cruiseline to offer free water in the MDR. Not even tap water. (It's not common in European restaurants as well) In the buffettrestaurant on the deliziosa are self service stations available where you can get water, coffee and tea which is included. That self service stations will be closed when the restaurant closes. But there is a additional station at the main pool deck which is opened 24/7. Service was nice. Will definitely come back.

It was our own mistake to book a cruise through an Italian cruise line.  We felt very left out as the main language used on board is Italian and other European language. On the Deliziosa, they don't provide hot water or beverages in the buffet restaurant apart from meal times. Even drinking water during meal times at the Albatros Restaurant are chargeable unless you pay for a water package to be included in your cabin. We also noticed many rude and unfriendly people on the ship! This is definitely our first and last cruise on board an Italian Cruise ship.

Overall impression was very good, although being a Structural Engineer with a lifetime of association with some excellent Architects, I felt that the Decor was over the top verging on the vulgar.

We Traveled during the Ash cloud, customer services were well aware that people were being told not to go to airports but were telling us to go, just to get us off the ship, 2 elderly people were told to leave, they had run out of medication and had no mobile and no where to go. After being thown off, the ship sat in port for days, they did not care about their customers. during the whole cruise i found the customer services rude and unhelpful, the food was poor.