Worst cruise every. Very unfriendly, disorganized, short staffed, horrible food and service and ran out of food and drink each day with lengthy delays in replenishing them. Don't go on this cruise unless you want to waste your money and have a bad time!!!!
Embarkation
1 out of 5
Very disorganized and very, very unfriendly!!!
Ship experiences
Food and Dining
1 out of 5
We went with 9 family members and could not sit together because our seating arrangement was so messed up. We had to eat at the buffet in order to be together. We actually "paid" for a private dinner so we could be together for Christmas Eve!!! It was the worst meal and service we had received. We were continually told there was nothing they could do to accommodate us!! Absolutely horrible experience, food and service!!! Soooo unfriendly!!!
Onboard Activities
3 out of 5
Because the activities onboard were very simple and basic dance games, we did do the 4D movies and race car driving, which was actually pretty good. However, we did have to pay for both!
Spa / Health Club
5 out of 5
This was the only thing good about this cruise! The spa was excellent and because it was the only thing good about the cruise I paid $500 for services in order to have a good experience!!
Entertainment
2 out of 5
Two of the shows were definitely not for the older generation, so my mother and aunt absolutely hated it. Whoever set up the entertainment did not take into consideration all of the age groups! Very poor selection.
Service and Staff
1 out of 5
The worst service ever. No one could speak English so they had no clue what we wanted. My steward would never give us ice in our bucket unless I put a note by the bucket requesting that I have ice in the bucket all the time. If I didn't put out a note, then we got no ice!!! In the dining room, they didn't understand what we wanted particularly when we wanted butter! NO BUTTER!!!! It was a challenge just to get one little cube of butter. Horrible!!!
Ship Quality
4 out of 5
I can't complain about the ship itself. I thought it was clean and decorated nicely.
Cabin / Stateroom
4 out of 5
The cabins were very comfortable and a decent size. The bathroom was actually a decent size with a decent shower. Couldn't complain at all about the cabin.
Ship tip
My tip for sailing on the Costa Deliziosa is NOT TOO!!!! It's a horrible experience and you will be throwing your money away. Stay with Celebrity, Princess or Royal Caribben.
We have been to Nassau so many times that we decided to just hang out at Senor Frogs which was a blast because the service there is fantastic. We asked them if they would like to work on the Cost cruise since the service on the ship was so poor!!!
There is nothing to see since it is all run down. There is only Margaritaville right off the ship which is so packed you cannot get a drink. Then there are only a few shops which you can go through in a half hour. Would never recommend Grand Turk Island unless you just want to swim and do nothing.
Amber Cover was excellent because the service and people are fantastic. Zip Line, pool and water park is fun. The island itself it very poor but absolutely beautiful viewing. Need to be chaperoned by the tour guide or taxi driver wherever you go because the pirating is so prevalent on the island. Never ever go alone!!!
Again, they were so disorganized that our family members could not disembark at the same time, so we were continually waiting for others. The only good thing was when we got off the ship, a couple of workers assisted with wheelchairs for my mother and aunt and really took care of them quickly. We were greatly appreciative of that!
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