Worst cruise ever

Celebrity Solstice Cruise Review to South Pacific - Australia

upset

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 16

Overall rating:

1 out of 5

12 Night New Zealand (Auckland To Sydney)

Sail date: November 14, 2015

Ship: Celebrity Solstice

Cabin type: Balcony

Cabin number: 1052

Traveled as: Large Group

Reviewed: 9 years ago

Review summary

The ship is old the food is awful We all got very sick on the cruise . The staff could not care if you are having fun. Parts of the ship is falling apart. Sat on a chair in the celebrity lounge fell to the bottom. The shows were the staff members.

We all had the worst time of our lives. Overnight trip o Queenstown what a rip off . 600 dollars a person not worth 200 dollars You can see I am so angry Celebrity gave my friends a free classic drink package by mistake they told me tough on you Stay away you would be angry if your friends 2 couples paid the same as you did and they got a 1400 dollar upgrade Ship is falling apart.

Ship experiences

Food and Dining

1 out of 5

Worst food got sick

Onboard Activities

WHAT ACTIVITIES BORING

Entertainment

1 out of 5

Service and Staff

1 out of 5

Ship Quality

1 out of 5

SEATS ARE BROKEN

Cabin / Stateroom

5 out of 5

CLean only good thing

Ship tip

Stay away do not waste your hard earn money

Thumbs up

Ports of call

Auckland, New Zealand

3 out of 5

Bay Of Islands, New Zealand

3 out of 5

Tauranga, New Zealand

3 out of 5

Wellington, New Zealand

3 out of 5

Akaroa, New Zealand

3 out of 5

Port Chalmers (Dunedin), New Zealand

3 out of 5

Cruise Dusky Sound

3 out of 5

Cruise Doubtful Sound

3 out of 5

Cruise Milford Sound

1 out of 5

Hobart, Tasmania, Australia

3 out of 5

Sydney, Australia

1 out of 5

16 Comments

OldHoncho 7 years ago

A seven year old ship is "Falling apart"? I doubt it!

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Dutch3901 8 years ago

Sooooo, instead of being happy that a mistake benefited your friends, you are unhappy that you were left out of the mistake.... Did you get what you paid for ? Complaining that you didn't get more than what you paid for, it would appear..

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dreamh 8 years ago

I travelled on this ship from New Zealand to Sydney, could not fault it. Some people are hard to please

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TeresaC1963 9 years ago

That's the truth. Heck most of my good times aren't as ok good as a bad cruise. #countyourblessings

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setu2 9 years ago

You and your friends are indeed the most fortunate people I've ever heard of to have a cruise be "the worst times of your lives."

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Fwillsallen 9 years ago

We sailed on the same cruise and cannot understand the complaints. We found the staff excellent, the food amazing and the ship clean and tidy at all times. Did not see shows so can't comment. Excursions are expensive and not always as hoped for. Don't know which part of the ship is falling apart, we did not see anything that was in poor repair. Maybe being in a group made a difference.

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TeresaC1963 9 years ago

Jenna. Thank you for the good laugh.

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Peachyleaf 9 years ago

We sailed on this ship for 11 days last September. It was wonderful! Very clean all the crew were very attentive and went out of there way to please us. Had suite aft cornerof ship. Wonderful clean room no soot on balcony. Butler was awesome. Sorry you had such a bad experience. We thought the shows were missing something but they were enjoyable. The food was excellent. Love the ship!!!!

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hrickards 9 years ago

hard to understand these comments. Have been on 12 cruises and although celebrity food was the worst in the public area was one of the 2nd nicest ships we have been on. Crew were also soo polite and shows better than most

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peterwaller 9 years ago

Upset, you do right commenting on the conditions of the ship, food, seating etc. Don't take any notice of the adverse comments, if you had a bad experience then you are only exercising your right to comment irrespective of whether it was good or bad. Good on you.

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TeresaC1963 9 years ago

I'm sorry you had a bad cruise Upset and your reply makes sense. Your original post rambled and did not. It's easier to take complaints seriously when they are coherent.

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upset 9 years ago

Our traveling group felt the same way as I did about this cruise. When you have the staff performing, and lousy food do you think you are going to rate this as an excellent cruise?

We have cruised more than 25 times, we have never written comments like this. The ship though it is fairly new was in awful condition, the seats in the Celebrity lounge were broken, people were sitting in the aisle creating a fire hazard.If you wish to sail on this ship lots of luck, you have been forewarned .

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waynegp80 9 years ago

There is just no pleasing some people!

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sloopjohnb53 9 years ago

And I DO agree with Jenna.

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sloopjohnb53 9 years ago

I am glad your friends were able to get an upgrade. There were probably no other upgrades available.

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JusMe 9 years ago

Wow, what a great itinerary, to bad you let the fact that friends got up graded and you did not ruin your trip. I hope all your complaining did not have a negative result on your friends vacation.

How strange that a 7 year old ship that is rated one of the top cruise lines and top ship design is in such bad condition..... It is also interesting that the other reviews of the same date are 4 and 5 star reviews.

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