Out of date and just above basic

Item: Celebrity Millennium
Rating: 2
Author: smilindb

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska

smilindb

Contributor Level: Deck Hand

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 66

Overall rating:

2 out of 5

Verified Review

Alaska Southern Glacier Cruise

Sail date: June 16, 2017

Ship: Celebrity Millennium

Cabin type: Inside

Cabin number: 2183

Traveled as: Couple

Reviewed: 7 years ago

Review summary

My cruising experience says, this is the bottom of the barrel. The ship was old and it showed - problems with the commodes not flushing (almost daily) and other signs of needing a re-haul - peeling paint, cracking shower walls, etc. The food was more like a basic diner. Obviously pre-frozen and cheap. Yes, there were a few nice touches thrown in, but really only one night was good. Costco has better cheesecake, the chicken breast was no better than a McDonald's sandwich, the ice cream was really ice milk. The entertainment was so so. And at every turn, they were trying to get you to spend more. Internet service for the week was $260! Alcohol and soda all cost astronomical amounts. They tried to have some extras... you come back to the ship and they offer you ice water or hot cocoa, but they only gave you about 1/8 a cup of cocoa! Even when you are observing the glacier, they come around with cocoa, BUT, you had to buy it!! Not once did I hear them announce any wildlife sightings. A few passengers saw whales, even an entire pod of orcas, but the crew sure wasn't there to help point out these amazing creatures. Last, but not least... while the staff was friendly, it was hard to find people that could answer your questions. Either their knowledge was limited to their very specific area or they didn't speak English! Even asked the dining room staff about one of the entrees and they didn't know what was included with the dish. The excursion and port 'expert' was unaware of the brewery at Icy Straits... even said if there is one, he would know about it! Well there is one, and obviously he didn't know about it. Needless to say, we were very disappointed in the cruise!

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Ship Quality

1 out of 5

Cabin / Stateroom

Esther was very attentive and did an amazing job keeping our room in order, with fresh towels and sheets.

Ship tip

Pick a different ship!

Thumbs up

Ports of call

Seward (Anchorage), Alaska

5 out of 5

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Icy Strait Point (Hoonah), Alaska

5 out of 5

Ketchikan, Alaska

5 out of 5

Vancouver (Canada Place), British Columbia

3 out of 5

6 Comments

ecvaughan 7 years ago

So sorry about your experience on the Millennium. We were on this ship in July of 2015 and had an absolutely wonderful time. Crew, food and entertainment were exceptional.

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dmbdriver1 7 years ago

it's true that you can't please some people but after being on their sister ships and loving it I was very disappointed with our experience on that ship plus when you get no response from the cruise line makes it even harder to stomach. We have had things go wrong before but they did things to fix it. on this ship it fell on deaf ears plus when asked over and over nothing was done. two of our dinners would've been better if they warmed up big macs. when you send your meal back twice and it's still raw there's something wrong. the volume in the show theater was sound loud you have a headache if you say for the whole show. so I guess I just like to bitch seeing how this is the first time I ever said anything about any cruise I have been on which is only 8 in total.

Thumbs Up 2

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OldHoncho 7 years ago

Some people aren't meant for cruising. If anything goes wrong, everything is wrong.

Thumbs Up 4

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GIL155 7 years ago

Nice review. Sorry your tine aboard the ship was NOT as pisitive.

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dmbdriver1 7 years ago

our trip on the Millennium last year was not to far from smilindb's am sorry to say. I wonder if they sailed south bound like us and maybe you get better food anyway north bound. we had sailed on celebrity 6 times before that sailing and loved it. I guess what got me is after the trip they want you to fill out a email about your experience and after I give it to them for much of what was written above no response. so we are now booked on Holland America for our next cruise. I felt like they didn't care about your experience abroad their ship. ð

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twangster 7 years ago

Sorry for your bad experience but I was on Mille a few weeks ago in Alaska and had a totally different experience.

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