Not the Celebrity we are used to

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska

SJSCruiser

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 66

Overall rating:

2 out of 5

Verified Review

Alaska Southern Glacier Cruise

Sail date: June 02, 2017

Ship: Celebrity Millennium

Cabin type: Inside

Cabin number: 9014

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Celebrity has some major work to win back our favor after this trip. Lack of information and details for the pre-cruise package was our first disappointment and it didn't improve much after that. Unwilling to allow purchased upgrades when promotions were offered since we were TOUR passengers was another major strike against them.

The Millennium is in need of better upkeep, modernization and service levels need to really improve. Food was less than OK and didn't meet the celebrity standard we have experienced on other ships. VERY SAD.

Ship experiences

Food and Dining

3 out of 5

Nothing very impressive- pushing volume of food and straying from quality.

Onboard Activities

3 out of 5

limited compared to others due to destinations I presume.

Entertainment

3 out of 5

Service and Staff

1 out of 5

sat with plates in front of us in the dining room for 15 minutes, became a joke about who could sit the longest waiting. Staff just couldn't deliver good service all week.

Ship Quality

1 out of 5

TIME FOR A CHANGE and UPDATES

Cabin / Stateroom

3 out of 5

For interior space it was comfortable- limited storage space.

Ports of call

Seward (Anchorage), Alaska

5 out of 5

Easy departure location- quick to board arriving later to the ship

Thumbs Up 1

Juneau, Alaska

5 out of 5

Skagway, Alaska

5 out of 5

Walk to town is easy or spend the 2 bucks to take the shuttle. Be careful on the boardwalk sidewalks.

Thumbs Up 4

Icy Strait Point (Hoonah), Alaska

3 out of 5

Go off early and explore and then shop. Stores will ship items home for you for minimal cost.

Thumbs Up 0

Ketchikan, Alaska

5 out of 5

Book a float plane privately for less and see more. Doing it privately we were able to do two tours in one day and saw a lot.

Thumbs Up 5

Vancouver (Canada Place), British Columbia

5 out of 5

Easy port to navigate- private transfers have their own area for pick up and was close to find.

Thumbs Up 3

1 Comment

dmbdriver1 7 years ago

I wish more people would read the reviews on this ship before they book a trip on it. I wrote all that you said and a lot more to celebrity and GOT NO RESPONSE from them. So Celebrity lost us as customers.

Thumbs Up 0

Flag

Other reviews of this sailing

Crew

Alaska escape

Fun and surprise