Not the Celebrity we are used to

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska

SJSCruiser

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 65

Overall rating:

2 out of 5

Verified Review

Alaska Southern Glacier Cruise

Sail date: June 02, 2017

Ship: Celebrity Millennium

Cabin type: Inside

Cabin number: 9014

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Celebrity has some major work to win back our favor after this trip. Lack of information and details for the pre-cruise package was our first disappointment and it didn't improve much after that. Unwilling to allow purchased upgrades when promotions were offered since we were TOUR passengers was another major strike against them.

The Millennium is in need of better upkeep, modernization and service levels need to really improve. Food was less than OK and didn't meet the celebrity standard we have experienced on other ships. VERY SAD.

Ship experiences

Food and Dining

3 out of 5

Nothing very impressive- pushing volume of food and straying from quality.

Onboard Activities

3 out of 5

limited compared to others due to destinations I presume.

Entertainment

3 out of 5

Service and Staff

1 out of 5

sat with plates in front of us in the dining room for 15 minutes, became a joke about who could sit the longest waiting. Staff just couldn't deliver good service all week.

Ship Quality

1 out of 5

TIME FOR A CHANGE and UPDATES

Cabin / Stateroom

3 out of 5

For interior space it was comfortable- limited storage space.