Not a fan of Millennium

Celebrity Millennium Cruise Review to Alaska - Gulf of Alaska

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 10

Overall rating:

2 out of 5
Celebrity Millennium

Alaska Northern Glacier Cruise

Sail date: May 26, 2017

Ship: Celebrity Millennium

Cabin type: Oceanview

Cabin number: 6019

Traveled as: Couple

Reviewed: 3 years ago

Review summary

We just returned from our Alaskan cruise and love, love, love Alaska! We will probably go back, but it wouldn't be on Celebrity Millennium.

Our main complaint was with the food and beverage portion of cruise, which is a really big deal, as that is one of the reasons we cruise... no switching hotels or deciding where to eat.

Upon arriving on the ship around lunchtime , we went to the buffet since that was only area open. The food appeared to have been out for a while and steam tables were at a full, rolling boil, pushing steam out from under the pans of food. Most of the food was grossly overcooked. It lacked any basic seasoning, as simple as salt and pepper.

we walked to the martini bar afterward and met the bartender, Adrian. We had the classic drink package (mid-range) and asked if we could get a couple of martinis with the liquor from our package. He said no and he couldn't help us, saying that we might as well go ahead and upgrade to the premium package. He then walked away, leaving us flabbergasted by his sheer rudeness. We left and didn't return to that bar for the duration of the cruise.Other bartenders seemed confused by the rules of each package, misquoting prices and options. Servers wer few and far between. The entire ship seemed understaffed. Most cruises we have been on, you couldn't swing a cat without hitting someone trying to sell you a drink. On this sailing, it was a virtual waitstaff ghost town. The crew members we did see were more interested in flirting with fellow crew members than serving guests. 

We have been on two European cruises and one other domestic and have never encountered anything like this.

The food in dining room was lackluster. They offered us Alaskan King Crab (we were in Alaska) at the grill for an up charge and never offered it in the dining room. Every piece of fish we ordered was overcooked.

Our cabin steward was outstanding. The ship is beautiful and the ports we visited were well prepared for ships with no tendering needed. That was a great change from a few of the tiny European ports! 

We did an excursion in Juneau that we booked ourselves to take a helicopter ride and land on a glacier. Coastal Helicopters with the yellow 'copters were great and we highly recommend them! Also, Juneau whale watch was good too!!

The only excursion we did through the ship was the WPYR railroad trip, in Skagway, mainly because we could walk off the ship and climb aboard the train without having to walk into town to catch it.

We walked the town and wandered on our own in Icy Strait Point and Ketchikan. In Seward we booked a whale watch and salmon bake trip that was around 3.5 hours. The company was Major Marine Tours. The ships crew also cooked the all-you-can-eat buffet as well! Great bunch of people.

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

3 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
We were on a corner at the end of a row of balcony cabins, so our cabin was huge... as long as a balcony cabin, but without the balcony. Our cabin Steward, Aristotle was great! The hardest working soul in the vessel!

Ship tip

I would maybe take a different ship. We have heard great things about Celebrity, but our experience was not great. We love Holland America and had a great experience on both Norwegian and Royal Caribbean. Other cruisers who had been on other ships said they thought it may be this ship.

Ports of call

Vancouver (Canada Place), British Columbia

2 out of 5

Ketchikan, Alaska

3 out of 5

Icy Strait Point (Hoonah), Alaska

3 out of 5
One of our favorite ports! We wandered into the big lodge that houses the Smokehouse. We got a drink and warmed up by the big fireplace. Free wifi. We walked the Nature trail and collected shells and rocks. We took the bus to Hoonah and had a beer at the ISP Brewing company. (The local bar looked sketchy.) we walked back to ISP area. It is so cute! We walked through old cannery... make sure to get some SalvationArmy mini donuts! A great low-budget fab day!

Juneau, Alaska

3 out of 5
Booked a whale watching trip on our own for the morning. Juneau Whale Watch is great! If you go to Red Dog Saloon, just drink. Food was meh. ☹️ Booked our own helicopter glacier tour. It was an hour for around $300 vs $500 for less time in ship's excursion. Did that in afternoon around 4:30. It stays light forever in summer and we were in port until 10pm.

Skagway, Alaska

3 out of 5
We did the 3-hr White Pass & Yukon Route excursion through the ship. We walked down the gangway and climbed aboard the train. Well done, no walking into town to catch it. We wandered the town afterward and at lunch at a taco truck. We visited the bar the locals go to across from the truck. Happy Endings bar.

Seward (Anchorage), Alaska

3 out of 5
We were taking the Alaska Railroad train to Anchorage and it leaves at 6pm. We had to vacate the ship by 9. (They were militant about it!)😳 I highly recommend the train and if you can, splurge for the fancy car with a glass roof and dining car below... all inclusive. It's more, but what views and the food!!! Best food we had all week was in the train! Anyway, we booked a whale watch and salmon bake buffet. It was great, but didn't leave til noon. We were sweating the return trip because we were worried about not making our train! But, all of the tour folks are used to this and work together. The train is literally across the street from the boat dock. The company, Major Marine Tours was great. We highly recommend them! We saw all kinds of wildlife.
Was this review helpful? 10

4 Comments

Leave a comment

Remember: Be polite and respectful. Our diverse community is home to members with different opinions and a broad range of cruise experiences.

Other reviews of this sailing