This Could Happen to You!
Celebrity Millennium Cruise Review to Other (Asia/Africa/Middle East)
16 Night Asia Immersion (Shanghai To Hong Kong)
Sail date: January 26, 2017
Ship: Celebrity Millennium
Cabin type: Balcony
Cabin number: 7028
Traveled as: Couple
Reviewed: 7 years ago
Review summary
I want to let people know about my experience on the Celebrity Millennium. Because I complained about the horrible internet service and calling my room repeatedly after 9pm, I was (after being refused information about the purpose) summoned to Guest Relations put in a small room, interrogated and recorded on a bodycam. When I complained to senior officers after I requested a meeting with them, I was basically told that this was fine with Celebrity and that if I complained again I would be sent off the ship so I spent the remainder of the cruise interacting as little as possible with the crew (my husband interacted including ordering my meals) as well as with other passengers. This was a terribly upsetting experience. I think a bit like being questioned for a crime I didn’t commit. I woke several times in the night again upset about this and was uncomfortable just about all the time I was on the ship. I only really felt safe when I was off the ship and am OK now that I’m home. I wanted to share this as widely as possible so people know this can happen to them on Celebrity as I would not have cruised with them had I known this could happen.
*** EDITED 3/29/17 TO REMOVE PERSONAL INFORMATION ***
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
If you complain, you could be subjected to an interrogation while being recorded on a bodycam, so if you go on one of their ships, don't complain about anything!
Ports of call
Ha Long Bay City (Hanoi), Vietnam