Great itinerary...lacked service
Celebrity Infinity Cruise Review to Caribbean - Southern
10 Night Dutch Antilles Caribbean (Ft. Lauderdale Roundtrip)
Sail date: October 27, 2016
Ship: Celebrity Infinity
Cabin type: Suite
Cabin number: 6116
Traveled as: Couple
Reviewed: 7 years ago
Review summary
We have traveled on celebrity on many occasions. This time we were not impressed with the service. In the past we have had such amazing service but this time we were disappointed. We did dine in Luminae which is a restaurant for suite guests and that was fabulous. We had a Butler that was not very attentive.....getting drinks at the pool area was difficult. We had to go to the bar and wait. No poolside service. It seemed there wasn't enough staff to handle everyone with drink packages.
On a brighter note the entertainment was incredible!!! Very very enjoyable and talented entertainers. Great job to the cruise director Damian. The islands were beautiful and the sea days were relaxing.
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Book shore excursion you want...they do fill up quick.
Ports of call
Ft. Lauderdale (Port Everglades), Florida