Celebrity Infinity Cruise Review to Caribbean - Southern

Contributor Level: Purser

4-6 cruises


Helpful Votes

3 out of 5

Great itinerary...lacked service

Sail Date: October 27, 2016

Reviewed: 7 months ago

Traveled As: Couple

Room Type: Suite

We have traveled on celebrity on many occasions.  This time we were not impressed with the service. In the past we have had such amazing service but this time we were disappointed.  We did dine in Luminae which is a restaurant for suite guests and that was fabulous. We had a Butler that was not very attentive.....getting drinks at the pool area was difficult. We had to go to the bar and wait. No poolside service. It seemed there wasn't enough staff to handle everyone with drink packages. 

On a brighter note the entertainment was incredible!!! Very very enjoyable and talented entertainers. Great job to the cruise director Damian. The islands were beautiful and the sea days were relaxing. 

Cabin / Stateroom
Very nice
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Fantastic...can't say enough. The infinity band plays with all the entertainment and they are so good. Bravo Diego and crew. Sax player gave me chills
Service and Staff
Maria, Ryan , Vladin,Siraz, just to name a few. They are from Lumanae
Lumanae and Blu were great ...the rest mediocre
Food and Dining
We ate in Luminae...excellent


Book shore excursion you want...they do fill up quick.

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