Great itinerary...lacked service

Celebrity Infinity Cruise Review to Caribbean - Southern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 0

Overall Rating:

3.0 out of 5
Verified Review
10 Night Dutch Antilles Caribbean (Ft. Lauderdale Roundtrip)
Sail Date: October 27, 2016
Cabin Type: Suite
Cabin Number: 6116
Traveled As: Couple
Reviewed: 8 months ago

We have traveled on celebrity on many occasions.  This time we were not impressed with the service. In the past we have had such amazing service but this time we were disappointed.  We did dine in Luminae which is a restaurant for suite guests and that was fabulous. We had a Butler that was not very attentive.....getting drinks at the pool area was difficult. We had to go to the bar and wait. No poolside service. It seemed there wasn't enough staff to handle everyone with drink packages. 

On a brighter note the entertainment was incredible!!! Very very enjoyable and talented entertainers. Great job to the cruise director Damian. The islands were beautiful and the sea days were relaxing. 

Food and Dining

5 out of 5
We ate in Luminae...excellent

Onboard Activities

5 out of 5

Entertainment

5 out of 5
Fantastic...can't say enough. The infinity band plays with all the entertainment and they are so good. Bravo Diego and crew. Sax player gave me chills

Service and Staff

5 out of 5
Maria, Ryan , Vladin,Siraz, just to name a few. They are from Lumanae
Lumanae and Blu were great ...the rest mediocre

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5
Very nice

Ship Tip

Book shore excursion you want...they do fill up quick.

3 out of 5
3 out of 5
3 out of 5
3 out of 5
Walking thru town ...very clean and pretty
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