Bar service nowhere to be found

Celebrity Infinity Cruise Review to Caribbean - Southern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 47

Overall rating:

2 out of 5
Verified Review
Celebrity Infinity

10 Night Dutch Antilles Caribbean (Ft. Lauderdale Roundtrip)

Sail date: October 27, 2016

Ship: Celebrity Infinity

Cabin type: Inside

Cabin number: 9115

Traveled as: Singles/Friends

Reviewed: 7 years ago

Review summary

The stops were awesome. Curaçao needs to be longer, shorten Bonaire and lengthen curaçao. The boarding and leaving of the ship was the worse we encountered with only one screening booth open at most times and only one point of departure. Stood in long lines getting on and off the ship. People coming back on board interfered with people leaving. This was a mess and needs to be rectified. The terrace area was a beautiful spot but had very little and at most times no service. When in lounges we went to bar to get drinks as the service was non existent. I brought 100 1 dollar bills for tipping during bar service and came home with most of it. The sommelier was also overworked and very hard to find. Now for the good part, the serving crew of Eko and Baldev were excellent above and beyond the call of duty, they made the cruise very pleasant and received the major portion of my tip money. At breakfast the pancake area closed way to early,only managed to get once during cruise but this is testament to the 2 good groups who provided excellent dance music and kept. Us dancing late thus making for late breakfast.  First time cruising with celebrity although longtime cruiser,already had cruise booked on equinox for next year but will keep an eye on reviews for this ship. Before moving forward.

Ship experiences

Food and Dining

dining room excellent, buffet needs more variety at each seating. The daily change was good but more variety on any given day required.

Entertainment

Good

Service and Staff

Great.

Cabin / Stateroom

5 out of 5
1st time on inside cabin and quite enjoyed it but will stick to balconies.missed the towel animals. Was very satisfied with our porter and tipped him well

Ports of call

Ft. Lauderdale (Port Everglades), Florida

5 out of 5
Improve disembarkation. 1 hour after leaving theatre before reaching customs

Key West, Florida

5 out of 5
Loved it, glad it was on itinerary
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