Carnival Sunrise Interior Stateroom 4E

Joenatan who was cleaning my room was so helpful and wonderful during the entire stay. His ability to remember the names of his guest was excellent. The Room always smelled fresh and clean, I could always go to the breakfast and come back to a clean room, if anything was wrong or off Joenatan would immediately do what he could to fix it.

MY BATHROOM PIPES BURST ON THE 2ND DAY, AND A PLUMBER CAME TO FIX IT I THOUGHT, AND THEN THE TOILET WOULD NOT FLUSH, CALLED GUEST SERVICES, NO ANSWER SO MY HUSBAND WENT TO GUEST SERVICES AND THEY ASSURED US THAT IT WOULD BE TAKEN CARE OF IN THE MEAN TIME WE HAD TO USE OUR SON INLAW'S BATHROOM, AFTER MANY HOURS HAD PAST WAITING ON SOMEONE TO FIX THE TOILET AGAIN. THEN THE TOILET PIPES BURST AGAIN, SO WE ASKED FOR A NEW ROOM AND WAS TOLD THAT NONE WAS AVAILBLE. SO WE WENT AND WATCHED A MOVIE TO PUT OUR MIND OVER MATTER. THE PLUMBER DID COME AND FIX THE PROBLEM AGAIN, HOWEVER AFTERWARDS, THERE WAS NO WATER PRESURE SO WE HAD TO GO BACK TO GUEST SERVICES FOR ASSISTANCE AGAIN IN WICH WAS THE 4TH TIME TO SAY THE LEAST WE WERE SO ANGRY, FRUSTRATED, DISAPPOINTED AND EMBARASSED TO KEEP BOTHERING FAMILY MEMBERS TO USE THEIR BATHROOM. AFTER ALL WE HAD 16 FAMILY MEMBERS TRAVELING WITH US TO CELABRATE MY WEDDING ANIVERSARY, AND MY MIRICLE GRANDSON'S 1ST BIRTHDAY. WE WENT TO GUEST SERVICES BECAUSE OUR KEY WOULD NOT OPEN THE DOOR , SO THEY GAVE US A NEW KEY THAT STILL DIDN'T WORK. SO MY HUSBAND ASKED GUEST SERVICE TI TO COME AND USE THE KEY FOR HERSELF AND SHHE DID AND IT STILL DID N'T WORK SO SHE HAD TO CALL A LOCK SMITH AND HE WAS ABLE TO FIX THE PROBLEM AND GIVE USA NEW KEY. I WENT TO THE GIFT SHOP TO BUY SOME SOUVINIRS FOR FRIENDS ONLY TO BE TOLD THAT MY CARD DID N'T WORK AND THAT I HAD TO GO TO GUEST SERVICE TO SEE WHAT THE PROBLEM IS , AND WE DID , BUT GUEST SERVICE'S TOLD US THAT WE HAD MONEY UP THERE AND THAT IT SHOULD N'T HAVE BEEN NO PROBLEM AT ALL TO USE THE KEY, I JUST SAID THE HELL WITH IT. THE GENTLEMAN THAT CLEANED OUR CABIN WAS VERY POLITE, AND KEPT THE ROOM NICE AND TIDY. TH

Cabin was kept clean, the size was ok, but the bed was a bit too narrow for a single person to sleep with extreme comfort.

Chris was amazing. Always kept the room clean and works so hard.

Smelled like urine not cleaned