My last cruise was over 7 years ago... I had forgotten how great a cruise can be. This was truly wonderful. I had been searching for a good price on an Alaskan cruise for some time and finally found one on the Carnival Splendor. Everything from my steward team to the excursions to the dinner wait staff was top notch. Danu and his team took great care of me and my cabin. They seemed to be invisible at the right times yet always around when I needed something. And I loved the towel animals... that's something I remember from my previous cruise that I really enjoyed. Danu and his team have truly mastered the art of of customer service. I enjoyed him calling me by name too - very professional. And he always had a smile on his face. Carnival's training program must be among the best in the business. You have my deepest appreciation.
Andy was my cruise director and he was great. Very funny and a true professional. I enjoyed his announcements and all the humor he provided. He was a true asset to the crew and the Splendor team.
What can I say about dinner... WOW, besides the food being absolutley fantastic, the wait staff was truly exceptional. It really amazed me how they worked together to serve hundreds of guests with such a professional attitude in such a timely manner. I never waited for my meals for an inordinatley long time. Leticia, Hernan and Ketut was my team. And they were great. They too called me by name and greeted me each evening with a smile. Another testament to the great training Carnival provides and the emphysis you put on guest service and friendliness. Truly amazing. There were a couple nights I wanted to make "adjustments" to my meal and they were completely accomodating. The only downside I could see was all the weight I gained from all the great food!! ;-)
I also had several wonderful waiters and waitresses at all the breakfast services too... I'd like to mention Romie, Ronald, Nyoman and Gusti. They were all fantastic at their jobs and were very accomodating as well. You really have a truly great crew on the Splendor and I enjoyed my time on the ship very much. I already have another cruise booked to the Bahamas in October on the Magic...I'm looking very forward to that!! Thanks again for a really memorable experience.
Embarkation
5 out of 5
Slower that I thought it would be but no hiccups
Ship experiences
Food and Dining
5 out of 5
My last cruise was over 7 years ago... I had forgotten how great a cruise can be. This was truly wonderful. I had been searching for a good price on an Alaskan cruise for some time and finally found one on the Carnival Splendor. Everything from my steward team to the excursions to the dinner wait staff was top notch. Danu and his team took great care of me and my cabin. They seemed to be invisible at the right times yet always around when I needed something. And I loved the towel animals... that's something I remember from my previous cruise that I really enjoyed. Danu and his team have truly mastered the art of of customer service. I enjoyed him calling me by name too - very professional. And he always had a smile on his face. Carnival's training program must be among the best in the business. You have my deepest appreciation.
Andy was my cruise director and he was great. Very funny and a true professional. I enjoyed his announcements and all the humor he provided. He was a true asset to the crew and the Splendor team.
What can I say about dinner... WOW, besides the food being absolutley fantastic, the wait staff was truly exceptional. It really amazed me how they worked together to serve hundreds of guests with such a professional attitude in such a timely manner. I never waited for my meals for an inordinatley long time. Leticia, Hernan and Ketut was my team. And they were great. They too called me by name and greeted me each evening with a smile. Another testament to the great training Carnival provides and the emphysis you put on guest service and friendliness. Truly amazing. There were a couple nights I wanted to make "adjustments" to my meal and they were completely accomodating. The only downside I could see was all the weight I gained from all the great food!! ;-)
I also had several wonderful waiters and waitresses at all the breakfast services too... I'd like to mention Romie, Ronald, Nyoman and Gusti. They were all fantastic at their jobs and were very accomodating as well. You really have a truly great crew on the Splendor and I enjoyed my time on the ship very much. I already have another cruise booked to the Bahamas in October on the Magic...I'm looking very forward to that!! Thanks again for a really memorable experience.
Onboard Activities
5 out of 5
hot tub, mini golf, casino
Entertainment
5 out of 5
comedy club, Spectacular show
Children's Programs
No children with me
Service and Staff
5 out of 5
My last cruise was over 7 years ago... I had forgotten how great a cruise can be. This was truly wonderful. I had been searching for a good price on an Alaskan cruise for some time and finally found one on the Carnival Splendor. Everything from my steward team to the excursions to the dinner wait staff was top notch. Danu and his team took great care of me and my cabin. They seemed to be invisible at the right times yet always around when I needed something. And I loved the towel animals... that's something I remember from my previous cruise that I really enjoyed. Danu and his team have truly mastered the art of of customer service. I enjoyed him calling me by name too - very professional. And he always had a smile on his face. Carnival's training program must be among the best in the business. You have my deepest appreciation.
Andy was my cruise director and he was great. Very funny and a true professional. I enjoyed his announcements and all the humor he provided. He was a true asset to the crew and the Splendor team.
What can I say about dinner... WOW, besides the food being absolutley fantastic, the wait staff was truly exceptional. It really amazed me how they worked together to serve hundreds of guests with such a professional attitude in such a timely manner. I never waited for my meals for an inordinatley long time. Leticia, Hernan and Ketut was my team. And they were great. They too called me by name and greeted me each evening with a smile. Another testament to the great training Carnival provides and the emphysis you put on guest service and friendliness. Truly amazing. There were a couple nights I wanted to make "adjustments" to my meal and they were completely accomodating. The only downside I could see was all the weight I gained from all the great food!! ;-)
I also had several wonderful waiters and waitresses at all the breakfast services too... I'd like to mention Romie, Ronald, Nyoman and Gusti. They were all fantastic at their jobs and were very accomodating as well. You really have a truly great crew on the Splendor and I enjoyed my time on the ship very much. I already have another cruise booked to the Bahamas in October on the Magic...I'm looking very forward to that!! Thanks again for a really memorable experience.
Ship Quality
5 out of 5
Great... easy to navigate.
Cabin / Stateroom
5 out of 5
I changed to room 6227... it was a great location and my stewards were top notch.
We were on This same.cruise at the same time, it was only our 3 rd Carnival cruise, and we loved it, also they seem to be the only cruise line that still does towel animals, we saved them daily and ended up with our own little zoo. We’ve been to Alaska 8 times, and a great time, we also had a great room steward.
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