Carnival has gone downhill. Final boarding at 3:00 pm, arrived at 2:20, no porters to carry bags

Carnival Splendor Cruise Review to Mexico

Cruises: 7+ cruises
Reviews: 2
Helpful Votes: 12

Overall rating:

3.1 out of 5
Verified Review
Carnival Splendor

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: September 28, 2019

Ship: Carnival Splendor

Cabin type: Oceanview

Cabin number: 1291

Traveled as: Singles/Friends

Reviewed: 10 months ago

Review summary

We did not know it, but this ship was going to dry dock so they were not well stocked. They ran out of so many things we needed. In addition, they did not have porters available at 2:20 to take our bags aboard and it was a long, long walk with bags for four older women. I don't know if I'll cruise with Carnival again.

Embarkation

1 out of 5
Final boarding was at 3:00 pm, arrived at 2:30 pm and had to carry our bags on board!

Ship experiences

Food and Dining

2 out of 5
Buffett food was cold most of the time. Dining room food was good.

Onboard Activities

4 out of 5
Cruise director was awesome.

Entertainment

4 out of 5
shows were good. Deck parties way too loud!

Children's Programs

No

Service and Staff

3 out of 5
Waiters in casino were horrible! Room steward and dining room waiters were good.

Ship Quality

3 out of 5
Tables not bussed, they were painting ship while we were on it and the smell almost made us sick.

Cabin / Stateroom

2 out of 5
Clean, but one of two big draws under couch was broken and the other was blocked by table and chair. Had to move them and they were always in our way. Pillows were big and hard and very uncomfortable. Couldn't use them, had to bunch up towels.

Ports of call

Cabo San Lucas, Mexico

4 out of 5
A lot of choices, but excursions have become way too expensive!!!

Mazatlan, Mexico

2 out of 5
Not very many choices of excursions. We just shopped.

Puerto Vallarta, Mexico

5 out of 5
We did the Sea Lion excursion. It was great! The park had a lot to do except we had to pay for our own transportation and it was over $60.

Disembarkation

3 out of 5
They made us leave our rooms at 8:00 am and we waited over two hours to disembark
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