THIS WAS OUR 6TH OR 7TH TIME ON CARNIVAL CRUISE TO MEXICO....HOWEVER IT WILL BE OUT LAST....5 OF US SET SAIL MAY 25TH FOR OUR DAUGHTER BDAY ...DO TO SHIP MALFUNCTION WE SAT LONG BEACH FOR ALMOST 2 DAYS & OUR 3 PORTS WAS ONLY 2..AND CARNIVAL COULD LESS

Item: Carnival Splendor
Rating: 2
Author: sharonleew57

Carnival Splendor Cruise Review to Mexico

sharonleew57

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 51

Overall rating:

2 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: May 25, 2019

Ship: Carnival Splendor

Cabin type: Inside

Cabin number: 6481

Traveled as: Family (older children)

Reviewed: 5 years ago

Review summary

I LOVE CRUISING BUT WILL NO LONGER GO TO CARNIVAL.....THEY DONT CARE MUCH FOR OUR OPINION IN THIS MATTER THAT HAPPENED WHILE ON OUR LAST CRUISE....I WILL CONTINUE TO CRUISE ON SOMEONE ELSE SHIPLINE

Embarkation

1 out of 5

TERRIBLE...WE DIDNT LEAVE LONG BEACH TIL SUNDAY EVENING

Ship experiences

Food and Dining

1 out of 5

BUFFET SUCKS ...FINE DINING WAS GREAT

Onboard Activities

1 out of 5

FOR 2 DAYS SHOPS AND CASINO CLOSED....WEATHER OVER CAST...SO PPL COULDNT ENJOY THEMSELVES FOR FIRST 2 DAYS...IT WAS AWFUL .....MOST PPL WERE PLAYING CARDS ....WASNT ANYTHING ELSE TO DO

Entertainment

2 out of 5

WAS JUST OK

Service and Staff

4 out of 5

DINING STAFF WAS GREAT

Ship Quality

1 out of 5

SEVERAL TIMES I COMPLAINED TO DINING STAFF THAT ON 3 SEPARATE OCCASSIONS THE OUTSIDE BATHROOM NEAR GOLD DINING ROOM WERE DIRTY AND OUT OF TOLIET PAPER...3X

Cabin / Stateroom

2 out of 5

ROOM WAS DIRTY UPON ARRIVAL ...WE CALLED OUR STEWART AND UNDER OUR BEDS WERE 8 EMPTY WATER BOTTLES.....ROOMS WERE SMALL AND BEDS WERE UNCOMFORTABLE

Ship tip

WELL IVE ALWAYS RECOMMENDED THIS 7 DAY CRUISE TO MEXICO TO MANY FRIENDS AND FAMILY....HOWEVER AFTER THIS LAST CRUISE OUR FRIENDS AND FAMILY WILL NOT TRAVEL ANYMORE AND FOR ONE REASON....THAT CARNIVAL DOESNT THINK WERE WORTH NMORE THAN 50 BUCKS FOR SPENDING ALMOST 2 DAYS IN LONG BEACH AND NOT GETTING TO SEE MAZALAN ....50 BUCKS IS WHAT THEY THINK WERE WORTH....I HEARD MANY MANY COMPLAINTS ON THIS SHIP FROM SO MANY PPL AND SOME SAID CARNIVAL OFFERED THEM NEW CRUISES FOR FREE OR HALD THEIR MONEY BACK.....BUT WE ARE ONLY WORTH 50 BUCKS...PROBADLY BECAUSE WE ARENT HIGH SOCIETY CRUISERS.....MY FAMILY FEELS DISCRIMINATED AGAINST AND SISNT GET WHAT WE PAID FOR AND CARNIVAL RESPONSE IS SO SAD TOO BAD....

Thumbs up

Ports of call

Long Beach (Los Angeles), California

1 out of 5

Cabo San Lucas, Mexico

1 out of 5

NOTHING TO DO HERE

Thumbs Up 1

Mazatlan, Mexico Did not visit port

IT WAS TAKEN FROM US

Thumbs Up 0

Puerto Vallarta, Mexico

4 out of 5

WE WENT TO RESTAURANT AND POOL AREA.....WAS VERY NICE

Thumbs Up 4

Disembarkation

3 out of 5

7 Comments

mhutch1212 5 years ago

Nothing to do in Cabo? Whatever. There are plenty to do their. I just think that you wanna bitch and complain about everything.

Thumbs Up 1

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gymunicorn14 5 years ago

You do realize that you received port fees back AND with the contract you signed with Carnival you didn’t even need to receive a $50 credit? Yes it sucks you missed a port but safety is a priority and a ship malfunction is kind of out of their control too.

Thumbs Up 1

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robert85 5 years ago

How were your other cruises? Did you have issues on those too?

Thumbs Up 0

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rcqueen 5 years ago

Please know that typing in all caps is the equivalent of yelling.

Thumbs Up 0

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sfcvan 5 years ago

What I fail to understand is why some people don't look at the bright side of a situation. Now don't get me wrong, knowing me I probably would be frustrated with the wait. But I also would be grateful that the problem was found be we sailed. Being out in the middle of the ocean with engine problems would not be good at all. It also appears that Carnival had you guys safety in mind rather than trying to get you to a Port. Now far as the weather being over cast, I'm sure Carnival will try better next time. Happy cruising and good luck with finding that perfect cruise and perfect ship. As long as I'm with my love ones, I'll try and make the best out of a bad situation.

Thumbs Up 1

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willwork4cruz 5 years ago

Which cruise line is it again that never has breakdowns?

Thumbs Up 0

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CruzeFan 5 years ago

Sorry this happened on your cruise, but cruises can be delayed or ports missed for a variety of reasons - mechanical issues, weather, a health emergency, political issues, etc. All cruise contracts state this and they are under no obligation to offer any compensation, but usually do. If a specific itinerary or port is of importance to you, I recommend getting a good travel policy that will compensate you for an itinerary change or missed port(s). That way you will at least have some compensation for the issue.

Thumbs Up 5

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