Disappointed in so many ways

Item: Carnival Splendor
Rating: 3.5
Author: Enigma86

Carnival Splendor Cruise Review to Mexico

Enigma86

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 7

Overall rating:

3.5 out of 5

Verified Review

7 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: May 25, 2019

Ship: Carnival Splendor

Cabin type: Balcony

Cabin number: 1103

Traveled as: Family (young children)

Reviewed: 5 years ago

Review summary

We made the best out of a terrible cruise. Simply said, we will never recommend Carnival again

Embarkation

1 out of 5

This cruise was for our 10yr anniversary so we obviously had high hopes. Carnival lied to everyone about the extent of the engine damage and handled our 24+ hour delay very poorly. We skipped Mazatlan which is where we wanted to renew our wedding vows,,,,

Ship experiences

Food and Dining

3 out of 5

Buffet was okay and Main dining was much better but nothing that stuck out

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Children's Programs

4 out of 5

Service and Staff

5 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

5 out of 5

Ports of call

Long Beach (Los Angeles), California

4 out of 5

Could have a better drop-off/pick-up procedure

Thumbs Up 0

Cabo San Lucas, Mexico

1 out of 5

Had no time to enjoy it because Carnival did such a terrible job explaining the disembark process

Thumbs Up 0

Puerto Vallarta, Mexico

5 out of 5

Disembarkation

1 out of 5

More lies by Carnival. They clearly stated what our hours were previously but rushed us off the ship the next on their own schedule

5 Comments

jdwoodworth 5 years ago

That's a bummer. I know they can't always control ship problems and safety should be priority.

Thumbs Up 0

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mbbarnes80 5 years ago

Would believe your review if you had last cruises listed. But it seems your like the either self entitled snobs who have bitched about that cruise. Yea it sucks you missed your wedding vow renewals in one port but I guess you would prefer Carnival not keep you safe. Pity they have to put up with rotten snobs like you

Thumbs Up 0

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tapia1 5 years ago

I agree. We were on the Carnival Splendor on May 25- June 1 2019. It was disappointing being stuck in Long Beach and not making it to Mazatlan. My wife lost over 130 pounds and we wanted to retake a picture we took the last time we were in Mazatlan. We went on the same cruise in 2007 to the Mexican Rivera but we went on RCCL Vision of the seas great experience!

Thumbs Up 0

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willwork4cruz 5 years ago

Bummer about your wedding renewal. If you really need to be at a port at a certain time, don't take a cruise to get there.

Thumbs Up 0

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CruzeFan 5 years ago

Delays and issues can and do happen on all cruise lines, so I wouldn’t base my decision on one bad experience.

Thumbs Up 5

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Other reviews of this sailing

Fun but not without suprises

THIS WAS OUR 6TH OR 7TH TIME ON CARNIVAL CRUISE TO MEXICO....HOWEVER IT WILL BE OUT LAST....5 OF US SET SAIL MAY 25TH FOR OUR DAUGHTER BDAY ...DO TO SHIP MALFUNCTION WE SAT LONG BEACH FOR ALMOST 2 DAYS & OUR 3 PORTS WAS ONLY 2..AND CARNIVAL COULD LESS

35th Anniversary cruise. Disappointed. Not what we excepted