Wonderful cruise

Item: Carnival Splendor
Rating: 4.8
Author: trishadinger

Carnival Splendor Cruise Review to Caribbean - Eastern

trishadinger

Contributor Level: Purser

Cruises: 1 cruise (first)

Review: 1

Helpful Votes: 27

Overall rating:

4.8 out of 5

7 Night Eastern Caribbean (Ft. Lauderdale Roundtrip)

Sail date: September 23, 2017

Ship: Carnival Splendor

Cabin type: Inside

Cabin number: 7292

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

Due to our last minute change in destination because of hurricane damage, I was a bit skeptical about going at all. But they made up for it! Excellent customer service anytime we needed anything. A few flaws that I think can be changed: they always have photographers at every port stop at. Maybe move them away from the guests getting on and off the ship? It does create congestion for those of us not interested. Very smoothly run process overall! I'd definitely go again.

Embarkation

4 out of 5

The embarkation process was slow in the baggage area but otherwise spectacular. The luggage did take over 6 hours to get to our room, though!

Ship experiences

Food and Dining

5 out of 5

Excellent food in all categories. Service was slow with our large group for a few nights in The Black Pearl.

Onboard Activities

3 out of 5

Pools were very crowded.

Entertainment

5 out of 5

I cannot say enough good things about the entertainment crew for the shows in the lounge. I've seen lesser quality shows in theaters! They were spectacular!

Service and Staff

5 out of 5

Our housekeeper, Kannokorn, was absolutely amazing! Very knowledgeable, friendly, humorous, and happy to do anything we asked! The waiters in the pool Lido deck area are also great.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Always kept very clean, size was prefect for two people and very comfortable!