Carnival Splendor Cruise Review to Caribbean - Western

Experience
4-6 cruises

Review
1

Helpful Votes
0

2 out of 5

Nice cruise, but...

Sail Date: November 01, 2015

Reviewed: 1 year ago

Traveled As: Couple

Room Type: Inside

Island visits were great!  Lots of shopping, swimming, etc.  I kissed a stingray in Grand Caymens (and I liked it...lol)

Now, on to the Carnival Splendor,  Hmmm, where do I begin?  I'll just hit the two biggies...We ordered room service and left our usual $5.00 tip.  Should be plenty considering all tips are already included.  A few minutes after the steward left, the phone rang.  Calling party was asking us to increase the amount of our tip!  SERIOUSLY!!  How rude!  Honestly, I believe Carnival wouldn't be to pleased to hear this happen.  My friend that cruised with us had ordered a birthday gift for me.  My room was to be decorated, chocolate covered strawberries and cookies were to be included.  I was wondering why she was following me around all day.  To make a long story longer, the order was never filled.  She was told by Carnival that the room had been taken care of.  She argued and then they changed the story and said the order was cancelled.  Guest services was NO help (after standing in line for over an hour).  After returning home she discovers her credit card had been billed for this.  Don't think I'll be cruising with Carnival in the future. Nervous

Cabin / Stateroom
Plenty of room for everything
Embarkation and Disembarkation
Ship Quality
Destinations and Excursions
Onboard Activities
Entertainment
Service and Staff
Thomas, and his crew in the Black Pearl were amazing. Cha Cha, our steward was great too! Room Service...
Food and Dining


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