Carnival Splendor Cruise Review to Caribbean - Eastern

Contributor Level: Purser

4-6 cruises


Helpful Votes

2 out of 5

Leaving Much To Be Desired

Sail Date: July 15, 2015

Reviewed: 1 year ago

Traveled As: Family (older children)

Room Type: Balcony

The chef needs to improve his skills as most of the food was awful.  The ship was not well maintained...door of cabinet housing refrigerator came off the hinges, refrigerator was not working, one of the lifeboats was constantly being worked on, ceiling showed water marks in many areas, metal gleamed only at eye level, above that, it was pitted, unpainted or rusted, carpeting was threadbare, window and door in room filthy, balcony chair and railing paint specked and arm rests of chair were greasy!  Guest Services hung up on me when I called and asked question, everything pricey and mercenary, invitation to hear a talk on toxins was merely a come on to buy a product, photos ridiculously expensive, no bargains in shops, unable to understand a word of the announcements and because they did not pipe into your room, you didn't hear them well, either. Several pipes dripping (hopefully water) on me as I walked under them, entertainment mostly mediocre, some amateurish like the girl hosting the boring "Family Feud" audience participation skit who could not refrain from saying "Snap" every other sentence.  Inability to accommodate gluten free food anywhere but in the dining room and that had to be ordered a day in advance and often you received something totally different than your order.  Pumpkin pie on menu turned out to be a tiny bowl of watery pumpkin filling crust!  One disappointment after another. 

Food and Dining
Service and Staff
Children's Programs
Onboard Activities
Destinations and Excursions
Ship Quality
Embarkation and Disembarkation
Cabin / Stateroom
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