How low will Carnival Go???

Item: Carnival Splendor
Rating: 2
Author: dolphinz823

Carnival Splendor Cruise Review to Caribbean - Eastern

dolphinz823

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 43

Overall rating:

2 out of 5

Verified Review

8 Night Eastern Caribbean (New York Roundtrip)

Sail date: July 15, 2015

Ship: Carnival Splendor

Cabin type: Balcony

Cabin number: 1066

Traveled as: Couple

Reviewed: 9 years ago

Review summary

The only good thing about this cruise was our head waiter and his crew and room steward and his. Most waiters just couldn't be bothered most of the time and many of the guest service staff was very condescending. Let's not forget the outrageous cost of excursions, the way they are described, and then what you actually experience. Then having to deal with the excursion staff!!! Now, lets talk about babies in all pools with diapers on and small children being allowed to monopolize the limited hot tubs. As for the Serenity deck being only for guests over 21, ha!, and why is there no separate pool or hot tub in that limited area!! oh, btw, what brain surgeon had the idea to put the ping pong tables near an entrance/exit way to the 10th floor lido deck elevators???

Ship experiences

Food and Dining

5 out of 5

Wonderful head waiter, Remberto, and his staff

Onboard Activities

1 out of 5

Entertainment

3 out of 5

Late comedy shows need to be in a larger area to accommodate guests!

Service and Staff

3 out of 5

Room steward, Piquito, and his staff were great. Guest services and shore excursion staff need attitude adjustments

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Bed very uncomfortable. Had a few problems with bathroom (which was fixed, but should have been repaired on the ships time, not ours)

Ports of call

San Juan, Puerto Rico

1 out of 5

Don't bother getting off the ship!!

Thumbs Up 3

Charlotte Amalie, St. Thomas

3 out of 5

Not enough time spent in this port.

Thumbs Up 0

Grand Turk Island

1 out of 5

Excursion was horrible!! Area was in one of the worst parts of the island, got sick from the food that was served, had to return to the ship early, and "hosts" need to learn how to smile and be hospitable!!!

Thumbs Up 0

3 Comments

cgardy 9 years ago

I was on ship last week. The lido pool on the back of ship was all adult with2 hot tubs used by the adults. It is also a less windy area than the serenity area. Definitely the way to go. I agree that the waitstaff is awful and poorly trained. That was my experience in the dine at your time black pearl dining room. As for excursions, they are a rip off on most cruise lines.

Thumbs Up 0

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rncrispy 9 years ago

oh great thanks a bunch. wilmette be cruising on it in October

Thumbs Up 0

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uoE2mTm9JiOUbpfY7a0XsHEUK 9 years ago

we were on this ship last week very disappointing!!! This ship need a lot of work done never again with carnival splendor!!

Thumbs Up 0

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