Carnival a disappointment

Carnival Legend Cruise Review to Alaska

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 8

Overall rating:

2.9 out of 5
Carnival Legend

Alaska

Sail date: July 24, 2018

Ship: Carnival Legend

Cabin type: Balcony

Cabin number: 8180

Traveled as: Large Group

Reviewed: 6 years ago

Review summary

Carnival is an economy cruise. You get what you pay for. If you encounter any issues during your voyage do not expect Carnival to be too responsive.

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

2 out of 5
Carnival personnel not as attentive and responsive to guest needs as other cruise lines.

Ship Quality

3 out of 5
The carnival Legend is dated. Older decor, etc.

Cabin / Stateroom

1 out of 5
Nearby cabin(s) were smokers. Continuous cigarette smoke on my balcony made it intolerable to be on the balcony for almost the entire 7 days. The extra $$ spent for the balcony room was a waste.

Ship tip

If you are a non-smoker, consider a cruise line that enforces no smoking areas more seriously. If you are a smoker, get a balcony room and enjoy smoking outside on your balcony without any hassles.

Ports of call

Seattle, Washington

5 out of 5

Skagway, Alaska

3 out of 5

Juneau, Alaska

3 out of 5

Ketchikan, Alaska

3 out of 5

Victoria, British Columbia

4 out of 5

Disembarkation

5 out of 5
Was this review helpful? 8

9 Comments

ZMaN369    6 years ago

You go SummerHoliday. Boom

Katebru    6 years ago

I spoke to guess services about the A/C in my room it was not working 4days later they came to fix it. I also spoke to them several times

bubble0210    6 years ago

OMG...I loved Carnival. The staff were so attentive. I can not think of one thing that needed improvement. RC Voyager and the Ovation was great also. Back on Carnival this from Hawaii to Sydney...can't wait.

Summerholiday    6 years ago

Did u not do your homework before you booked the (older out dated ship ) you booked it ? Also you handle things on board with guest services i do not believe that nothing was done they are always on top of thingd and follow up with a phone call to your cabin its no good coming home whining about it .. Next time if you want the Queen Mary then pay for it ..

Santaa84889350    6 years ago

Carnival is a low cost transport to a day of fun on a island. Why would you pay more money to do the same thing? Something to eat and a place to sleep. Enjoy the ride life is way to short.

Batche    6 years ago

Once I had a smoker on the balcony next to me. Called customer service. 10 minutes later the problem was solved.

accountgirl    6 years ago

Sorry about the smoking. They definitely should have taken care of that. Call your travel agent or carnival direct. See about some kind of compensation.

Emo507    6 years ago

Agree. But on my last trip with Carnival, I was pleased with customer service, staff, shows, and to certain point food was ok to good. And for the the price, you can't beat it.

SilverD    6 years ago

What kind of issues..?

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