Breath-taking scenery, “ok” service

Item: Carnival Legend
Rating: 3.1
Author: kay1107

Carnival Legend Cruise Review to Alaska

kay1107

Contributor Level: Purser

Cruises: 2-3 cruises

Review: 1

Helpful Votes: 5

Overall rating:

3.1 out of 5

Alaska

Sail date: July 24, 2018

Ship: Carnival Legend

Cabin type: Balcony

Cabin number: 5781

Traveled as: Couple

Reviewed: 5 years ago

Review summary

We were celebrating our 25th wedding anniversary and I truly felt like it was marred by the poor dining room experience. This is my 3rd Carnival cruise and the dinner usually is a highlight of the day and is the bulk of where our tips are automatically generated to. None of our servers knew the dance so the long “entertainment” break was more of an annoyance. By far, the dining room service was the worst I’d ever experienced on a Carnival cruise. Sorry, just being honest.

Embarkation

4 out of 5

Ship experiences

Food and Dining

2 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

3 out of 5

Room service from Putu was excellent. He greeted us by name everyday and offered to get us anything we needed. Dining room service, not so good. One night we waited 25 minutes and never got even so much as a server to offer drinks. We were hungry so we left. The two nights prior, our waiters were mundane, not at all friendly, and only took our order then never came back.

Ship Quality

4 out of 5

Cabin / Stateroom

4 out of 5