Overall excellent, a few minor complaints

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 51

Review summary

Basically it was very good, but a few minor things could be improved.

 

1)  My cabinmate and I purchased faster to the fun but upon check in (just before the huge long line) I told the employee that but she directed us to the huge long line.  When we were almost at the head of the line we again told an employee we were faster to the fun and she ushered us right to a window to check in with an apology.  There should be a sign just before the huge long line directing faster to the fun people to go to the right.

 

2)  The dining room service was excellent with the following exceptions:  1) had a piece of lamb that was tough (I was given a steak knife with the lamb - I should not need a steak knife to eat lamb); 2) a piece of southern barbecued chicken had so much coating on it, I couldn't get to the meat; 3)  a couple of room service danish were very!

 

3)  It wasn't til several days into the cruise that we were told we could get announcements on channel 19.  Even then we could not always get them on the TV - had to open the door to the hallway to hear them (Cabin 5217).

 

4)  The time shown on the TV was one hour off.

 

5)  The shore excursion desk was closed a lot of the time and so was the gift shop.

 

6)  Misleading statement re internet.  You can connect free but to actually access the internet you had to purchase a package.

 

7) There was no source of weather information for the next port on the TV.  That was most frustrating as we need to know what to wear on our shore excursions. 

 

All the crew and staff were very helpful and friendly.  

Ship experiences

Food and Dining

Onboard Activities

Entertainment

Children's Programs

Service and Staff

Ship Quality

Cabin / Stateroom

Ports of call

Seattle, Washington

Skagway, Alaska

Juneau, Alaska

Ketchikan, Alaska

Victoria, British Columbia

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