Carnival Horizon Reviews

4.2 out of 5

301 reviews

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4.5 out of 5

Nice new ship, relaxing cruise by flipjake

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/ Sail Date: / Traveled As: Couple

Had a nice relaxing time on this itinerary. Ship was set up much nicer than some of the older Carnival ships.

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4.9 out of 5

Best Cruise Trip by bbsnjny

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/ Sail Date: / Traveled As: Couple

It was a great experience. Everything was organized very well - can't complain.

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4.3 out of 5

Best Cruise on Carnival by crazyfrench0630

Verified Review
/ Sail Date: / Traveled As: Couple

This was the best cruise that I have every been on. I have taken 11 previous cruises, not all on Carnival but this one does not compare. The passengers as well as the staff really made this cruise one that I will always remember. We met so many people. I do not really have anything negative to say about the cruise. I will say though, I did not like the setup of the Liquid Lounge. There has to be a better way to set up the theater. Also, the elevators took a little getting use to. Use of smart technology has taken over on the ship. We did not go to Puerto Rico because of the hurricane Florence but the entertainment "Fun Squad" did everything possible to make our extra day at sea fun. They certainly did succeed. The Captain was also excellent. He kept us informed of the progress of the storm and explained what we would be doing to not get stuck in it. He kept us safe and we did not even know that there was a storm at sea. One last thing, the ship is huge but once you learn your way around it, it is not so big. Overall, this was a great cruise and ship.

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5 out of 5

Wonderful Anniversary Cruise by Cruiser50831946

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/ Sail Date: / Traveled As: Couple

Was a wonderful time. A bit of advice, if you order something online before you leave for your cruise, take all documentation along pertaining to your order. We had an issue with Cloud 9 Spa.

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5 out of 5

Supurb by bettyjotyler

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/ Sail Date: / Traveled As: Couple

Better service since we became Platinum. Quick check in and disembarkation.

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6 Comments
4.2 out of 5

Beautiful caribbean cruise! by ladfavuzza490

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/ Sail Date: / Traveled As: Singles/Friends

All in all, a great cruise. Disembarkation is always the pits and this was no different. Embarkation, however, was easy and quick.

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4.7 out of 5

Overall a 7 by avethebabe

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/ Sail Date: / Traveled As: Family (older children)

Overall my experience on this cruise is a 7. I enjoyed my cabin. The service was great aside from laundry services being unavailable at times. The staff was friendly and helpful. Nyoman, Ritti, Arnie Rose, Nenad and Alexsander were amazing. I feel Carnival is constantly trying to nickle and dime you. I paid $2000.00 for our cruise thinking all the food was included. No! Certain restaurants you have to pay additional for. On top of that an alcohol package is $52.00 a day per person. I was crusing with my mother who doesn’t drink alcohol and was unable to purchase it because each person in the room has to buy the liquor package. WHY? You’re already charging $52.00 each day! Why would I pay $104.00 a day to drink alcohol!? So I didn’t purchase a package and paid for each drink I got at the bar. The teenagers on the boat need to be supervised. I understand they need to learn independence but majority of the time they were rowdy, disrespectful and needed to have their parents with them. I love to tan and there were several places to tan without being disturbed. When I would tan on the lido deck, sometimes it was a little much with people territorial about saving seats for their five friends. I’m going to be booking my next cruise on a line with the late 20’s, early 30’s group with no teenagers and more incentives included.

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11 Comments
4.1 out of 5

nice ship...poor security by kims69

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/ Sail Date: / Traveled As: Family (older children)

Beautiful ship with great staff however this cruise had way to many rude and obnoxious guest. The ship does not have enough security and does not handle issues very well. We saw several altercations...some physical and some verbal. There was also a lot of pot smoking throughout the ship. Disembarkation was awful. They had 3 people at security trying to get over 4,000 people off the ship. We waited in line for over an hour.

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15 Comments
3.9 out of 5

unhappy by ejs2657

Verified Review
/ Sail Date: / Traveled As: Family (older children)

I deserve to get back money for getting bunk beds and we were told it wouldn't be any bunk beds in the room.

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Was this review helpful? 5
7 Comments
3.6 out of 5

Carnival Horizon 8/28/18 by maddieflores

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/ Sail Date: / Traveled As: Couple

Staff esp my room steward were very attenttive and accommodating,, except for instances where Spa staff did not keep cold towels suppllied in the thermal suites. I loved the food in BlueIguana. But I found some fellow vacationers somewhat rude. But that was not the fault of the staff. Also. there didnt seem to be enough deck chairs esp in Serenity deck. I think my next cruise will be on a smaller, less crowded ship-line that stays longer at the ports as it felt a bit rushed.

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3.9 out of 5

Family Vacation by mcopeland76

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/ Sail Date: / Traveled As: Family (older children)

The boat was nice but some of the waiter was not so nice. and that could be because they work at other places on the ship. The elevator you cant press any buttons from the inside only from the deck you are on at the time. Also it was a long wait for an elevator to get to my room which was on deck 14.

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2 Comments
3.7 out of 5

OK -- WAS A BIT DISAPPOINTED WITH TURKS .. PRICE WAS TOO HIGH THE TOUR. THERE NEEDS TO BE A SUGGESTION BOX --GUEST SERVICES DESK WAS A DISASTER ..ND MORE WORKERS WHO WORK QUICKLY by dacobarrus

Verified Review
/ Sail Date: / Traveled As: Singles/Friends

ENJOY -- IT'S NO PERFECT -- GUST SVS IS A NIGHTMARE... THE SPA IS GREAT-- BUT EXPENSIVE . READ THE DAILY SHEET FOR THE ACTIVITIES ...... PLAN AHEAD --GET OFF THE SHIP EARLY TO ENJOY THE ISLANDS AS THE TIME IS LIMITED

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1 Comment
3.9 out of 5

Almost Perfect by Merch

Verified Review
/ Sail Date: / Traveled As: Family (young children)

clean ship; nice waterpark; good food; arcade should be monitored as well as the Family Harbour room fo rate rowdy kids; staff organized activities is something we will look into to book again with Carnival bc some kids are too short for water rides and sky ride so should have other options for them

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5 Comments
3.3 out of 5

Not so great Carribbean Cruise by abdulcathy

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/ Sail Date: / Traveled As: Large Group

Disembarkation was awful. Boat crashed into the port and Carnival thought no one knew when we all did because we felt it being that our cabin was in the middle/front on deck 1. I feel they should give back money for this. This is unacceptable. Also there were 3 fights that happened while on this cruise out of NY on 8/20/18.

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8 Comments
4 out of 5

Wonderful getaway by erint926

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/ Sail Date: / Traveled As: Family (older children)

We had a great time on board the Horizon. The food in main dining room was great no issues as others had reported. Food was hot and yummy! We ate our lunches at different restaurants or venues other than the marketplace. The market place leaves a lot to be desired. SEA DAy brunch was great. We dined at the steakhouse it was delicious!!! We found the staff to be friendly and not rude. Entertainment was typical. I will say on port days we were not there very long and in the afternoon/evening there was not much going on. Overall we had a great time though!

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2 Comments
4.3 out of 5

GREAT by headley2030

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/ Sail Date: / Traveled As: Singles/Friends

We had a great time! The ship was everything we expected.

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4.8 out of 5

Awesome vacation by Paris75

Verified Review
/ Sail Date: / Traveled As: Family (young children)

overall I enjoyed the cruise my children were very happy and had a great time, specially my daughter she asked for a cruise for her sweet sixteen. Thank you Carnival we felt welcome and well treated for the moment we embarked to the last day we disembarked.

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3 Comments
3.8 out of 5

Mediocre Caribbean Cruise by Spalvr7

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/ Sail Date: / Traveled As: Family (young children)

I have definitely had better cruises. The food was not that great and and the ports visited were not great if you want to get a chance to enjoy clean caribbean water. Also, there were parts of the ship that barely had air condition. The entertainment was amazing and ultimately made the cruise totally worth taking.

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7 Comments
4.2 out of 5

Amazed by Amber Cove! by Gemini17

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/ Sail Date: / Traveled As: Family (older children)

There were far less activities than I recall from prior cruise. Event locations somewhat small an difficult to transition on scooter. I liked the handicap accessible restrooms throughout the ship. Although there were many child driven activities families seem to prefer to keep them close by making quiet adult relaxation difficult. My dinningroom experience was not memorable,this time. My guest and I actually enjoyed the Lido deck Market Place eateries and paid eateries much better. Unfortunately our wait staff were not welcoming as we were accosutomed to.Guy's Burgers are amazing and so were the Crab legs and Seafood Shack. The handicapped cabin was perfect, although it was difficult entering an exiting from its location. Doors should remain open to allow smooth transition. I liked the Hub app, which made it easier to keep up with and plan activities with other guest. Amber Cove was amazing!! Overall there were things that could have been better, but the great people I traveled with we had a good time. I wished they would consider longer stays in Amber Cove and Turks and Caicos

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4.9 out of 5

Fantastic Caribbean cruise. by correllimcgl

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/ Sail Date: / Traveled As: Family (older children)

Carnival horizon and its staff are wonderful cruise director Ryan Rose is amazing talented and enthusiastic.

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Was this review helpful? 5
2 Comments