Aruba was a wonderful port of call and the Horizon is a nice ship. The activities and entertainment were good. The big negative was our dining room experience. Pig and Anchor had great BBQ and the service was much better there than inside the dining room.
Embarkation
5 out of 5
Embarkation was very quick and smooth. No issues. Felt safe with the security checks in place.
Ship experiences
Food and Dining
1 out of 5
We had issues with the dining room with our group not being seated together. Normally on past cruises when this occurs its a quick fix with the Maitre'D. Not on this cruise, this Maitre'D said our group had to sit in My Time Dining if we wanted to be together. From night one there were issues in the Merridean Dining Room during My Time Dining, our group still could not sit together on night one. Each night there was a different issue from seating and service. One night our server completely forgot our dessert orders.
Onboard Activities
5 out of 5
There was always something to do during our cruise. The was enough to do to keep everyone busy.
Entertainment
5 out of 5
We enjoyed the DJs and the violin players were just incredible. The stage productions were great.
Children's Programs
No children in our group.
Service and Staff
3 out of 5
Cabin steward was awesome, and other service members were very attentive but in the dining room.
Ship Quality
5 out of 5
Love the design and layout of the Horizon. Ship was very clean throughout each deck.
Cabin / Stateroom
5 out of 5
We loved our cabin and our balcony was just great. Our cabin steward kept our place clean each night and was very attentive to our needs.
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1 Comment
Sogmoore 24 days ago