Overall a great cruise. If it weren't for the way staff handled our alcohol issues, I would rate it 5 stars. A business is always rated how problems are handled and customer service is the lifeline of any business. If they just said they screwed up and lost it or someone stole it, fine. Offer something to make up for it. Free drink maybe, free t shirt? But not even an apology other than, its a large ship so it happens. That isnt good enough in my eyes. The way that was handled makes me look at other cruise lines for my next cruise. Would I cruise Carnival again? Yes I would, however I wont be exclusive as they don't give me a reason to be.
Overall my family and I enjoyed our time on the cruise we would definitely do it again and we are currently looking into another. All the ports were great and they staff and service was something we will never forget.
I wanted to experience a cruise, and I loved the experience. I loved the ship, the service, the food, and the excursions and activities, or resuming, I loved it all! I recommend a cruise to anyone who have thought of going on one, and to anyone who likes to have new experiences, to travel and to see new places!
We all had a very good time on our cruise. Unfortunately it rained and was cloudy every day of the trip. All ports had beautiful water and plenty of shopping. Plenty of activities and food available at all times on the ship.
Pretty fun. It was challenging taking tenders with a stroller and a wheelchair. Don't think id recommend cruising to others in this position, not very accessible. The staff were very friendly and good food.
Overall we were disappointed. Food was not always cooked properly, experience with guest services staff was a huge frustration, and it just wasn’t the experience we’ve had in the past with Carnival. We’ll probably try another line next time. But a few select crew members made the trip enjoyable. To them we are so grateful & left a Carnival review so they can be recognized for their outstanding service.
Our trip was wonderful on the boat however we purchased 2 excursions through . When we arrived in Casa mil and got off the boat. Which we got off immediately when we were allowed to, we were told that there was no way that we could make it to the place for the excursion. should not sell an excursion that departs at an early time in the morning when there's no way that you can get off the boat and get to a far away pier in time period we had to forfeit this excursion and it was approximately $80 a person we were not happy
Had fun, always do! Great interaction between staff and guests. We had 93 year old with us, and she was treated like a queen by staff. They made her trip so wonderful, going out of their way to talk to her, take photos, etc.especially a singer named Tiffany. We enjoyed every day onboard!
This cruise was fine however when you factor in cost, destination, and food it wasn’t our favorite. Not sure why you have made the decision to change the food selections. And the cost/prices have only went up, while our experience has not??? I believe the cruise industry should pay close attention to these concerns.
Would defiantly cruise again, but on one of the more updated boats. Have heard from friends and family about all the cool additions on their carnival ships...Glory lack a ton of things they mentioned..
Tender boat islands take forever. I mean a ridiculous amount of time! Never got a good night's sleep bc we had a show happening exactly above our heads every single night. Basically got home exhausted and swore we would not do another one.
My elder son said he felt it was the vacation of lines, and I have to concur. We were in lines to get on and off the boat daily that were ofter 45 min or more each time, lines for food, lines for elevators, lines for pictures....
Overall it was a fun trip and would definitley go again! The ports were all amazing and the people were nice and friendly. Grand Cayman was my favorite beach out of all but each port had their own excursions and I did ALL of them!
We had an awesome week of fun, rest, and relaxation. The staff and crew were very helpful and took care of our every need. The Western Caribbean itinerary is one of our favorites. We enjoyed each of the ports of call. Carnival is the best!!!
*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.
Every Wednesday you'll receive the latest articles, deals, and news from the Cruiseline.com team, plus tips and photos submitted by our vibrant community of diehard cruisers. You'll also get a free gift — a downloadable, printable PDF of our guide to cruising!
Sign up for weekly cruise deals.
Join other subscribers and get the best cruise deals of the week in your inbox every Thursday.