Unable to go where I paid for and no competition

Carnival Glory Cruise Review to Caribbean - Western
Experience: 7+ cruises
Review: 1
Helpful Votes: 6

Overall Rating:

4 out of 5
Verified Review
Carnival Glory

7 Night Western Caribbean (Miami Roundtrip)

Sail Date: July 30, 2016

Ship: Carnival Glory

Cabin Type: Balcony

Cabin Number: 8260

Traveled As: Large Group

Reviewed: 2 years ago

Review Summary

The cruise was very nice. The best part was the kids camp.


However I was very disappointed that the cruise ship didn't go where I paid for six (6) people to go to. I picked this cruise to go to Belize, to see old school friends. And due to the weather we was unable to go. I thank the cruise liner for having our safety in hand. 


When i I went to the coustmer service desk the female agent was explaining to me and what I can do once I went back to New York. In the process a male agent came out on to the floor and start to become very nasty with the coustmer, starting " there's nothing the Carnival can do so get off the line if that is way we are here."


This response start to make the passage more angry where as that agent threatened to call security. I found that very  Unappropriate , and poor public relations.


I spent money to fly to Miami to catch this  particular ship, spending more money I could of go straight from NY to go to Bahamas.


I believe that Carnival Glory should reimbursement me the difference of cost to go to the Bahamas, as well as make amends for the inconvenience,that me and my family had to endure.


Be aware that I have chosen to go onto carnival oppose to other cruise line because of the fact of service and being a VIP coustmer over ten (15) years of  patronizing Carnival.

Ship Experiences

Food and Dining

3 out of 5

Onboard Activities

3 out of 5
More activities for people who don't drink or gamble


Entertainment was good but should me more for people that are their in day time. Also some children entertainment.

Children's Programs

5 out of 5
Excellent service.

Service and Staff

5 out of 5
The staff was very nice especially Hymie.

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5

Ports Of Call

Miami, Florida

3 out of 5
Fine been there before

George Town, Grand Cayman

3 out of 5
Ok been there before

Mahogany Bay, Roatan, Bay Islands, Honduras

1 out of 5
Never got there

Belize City, Belize Did not visit port

Never got there

Cozumel, Mexico

3 out of 5
Fine second trip there within two months spand.
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