Worst cruise experience

Carnival Freedom Cruise Review

LindaBost

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 8

Overall rating:

3.1 out of 5

14 Night Panama Canal - Partial Transit / Carnival Journeys (Galveston Roundtrip)

Sail date: October 27, 2019

Ship: Carnival Freedom

Cabin type: Inside

Cabin number: 7203

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Not happy with the ship. Guest services desk tried helping, but to no avail on our room. Wasn't the happiest with the solution. Had the worst experience with departure I have ever had. Partially with carnival, their venders, and customs

Embarkation

4 out of 5

Ship experiences

Food and Dining

3 out of 5

Onboard Activities

4 out of 5

Entertainment

5 out of 5

Service and Staff

1 out of 5

Ship Quality

4 out of 5

Cabin / Stateroom

1 out of 5

Had loud dripping sound in ceiling. Reported it. Was told it would be repair by noon. Came back at 1:00. Nothing seemed to be done. Went to guest services, who said they were told it was done. Another crew came up to the room. Guest services assure me it was repaired. GUESS WHAT. WRONG Guest services then changed our cabin. We were with a group, so now we are on a different deck and opposite end of ship

Ship tip

NOT

Thumbs up

Ports of call

Oranjestad, Aruba

4 out of 5

Panama Canal (Cruise Into Canal)

4 out of 5

Puerto Limon, Costa Rica

4 out of 5

Raining so hard we didn't get off the ship

Thumbs Up 0

Cozumel, Mexico

4 out of 5

Cartagena, Colombia

4 out of 5

Willemstad, Curacao

4 out of 5

George Town, Grand Cayman

4 out of 5

Disembarkation

1 out of 5

By far, the Worst I have ever had.

5 Comments

Fiesta83 4 years ago

Better luck at Disneyland

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Fiesta83 4 years ago

Better luck next cruise

Thumbs Up 0

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dkantouth 4 years ago

Was 7203 your original room or the one you moved to? The review didn't go into details outside of the room issues. Would be helpful to others if those details were included. Sorry you didn't enjoy your cruise. We are planning on taking the same cruise next year.

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cruisereckoning 4 years ago

Sorry about you disappointment with the cruise.

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CruzeFan 4 years ago

Sorry you didn’t enjoy it. We love cruising and have been lucky enough to never have a bad experience. As far as debarkation, we always do self debarkation taking our own luggage and are off the ship and through customs quickly.

Thumbs Up 2

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