Good trip but not without a major problem
Carnival Freedom Cruise Review to Caribbean - Eastern
7 Night Eastern Caribbean (Galveston Roundtrip)
Sail date: September 09, 2017
Ship: Carnival Freedom
Cabin type: Balcony
Cabin number: 6279
Traveled as: Singles/Friends
Reviewed: 7 years ago
Review summary
It was Ok I guess except for the Guest Services situation and the pictures as our last cruise was on Royal and they have all theirs on computer and you just go to a computer and look at all the photos taken on the ship and off and choose from them where as with Carnival and the Pixels you have to go through tons of pictures just looking for yours!Embarkation
Ship experiences
Food and Dining
Onboard Activities
Entertainment
Service and Staff
Ship Quality
Cabin / Stateroom
Ship tip
Make sure they have a statement from their bank or credit card company regarding the amount they have approved before sailing. We were called to Guest Services on Friday night and told that Carnival had held $200 with our bank and our Sail and Sign account was over that limit. When Carnival SAID they had tried twice to get the difference approved, it was denied by the bank. When we got home and talked to the bank they said Carnival had NEVER tried even the $200 and we had been approved for $2,000.00 not the usual $200 that Carnival said they had held. Someone at Carnival screwed up and would not admit it and blamed it on the bank and the bank went all the way to the CEO and no one could find where Carnival had even tried to debit our bank account for the difference!!!
Ports of call
Galveston, Texas Did not visit port
Key West, Florida Did not visit port
Freeport, Grand Bahama Island Did not visit port
Nassau, Bahamas Did not visit port