Irma's Revenge!

Carnival Freedom Cruise Review to Caribbean - Eastern

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 25

Overall rating:

4.6 out of 5
Verified Review
Carnival Freedom

7 Night Eastern Caribbean (Galveston Roundtrip)

Sail date: September 09, 2017

Ship: Carnival Freedom

Cabin type: Inside

Cabin number: 8334

Traveled as: Couple

Reviewed: 4 years ago

Review summary

Instead of doing Key West, etc, we did the Western ports - no choice was offered to us. No refund - no reschedule - nothing! I was disappointed - it wasn't our fault Hurricane Irma came up the coast of Florida, but Carnival didn't offer any rebate or anything. Or even say, we're sorry, no discounts, nothing! Pretty crappy customer relations! We've done the Western ports a few times already and were looking forward to the Eastern ports - we understand about the storm and needing to change direction, but a choice would have been nice. Too much to ask for, I guess.

Embarkation

4 out of 5
It was fairly easy and OK.

Ship experiences

Food and Dining

5 out of 5
Food was excellent, as was all the services. Hard to go wrong with either the Posh restaurant or the buffet on the Lido deck. Something for everyone!

Onboard Activities

3 out of 5
Usually I use the fitness centers, but this one just didn't have enough "weight training" equipment. Yes, there were machines and some dumb bells, but not really weight training equipment. I did use the walking track - that was good - 9 trips = 1 mile. Did a few laps on this baby! The Library was a joke - no money spent there by Carnival. The casino's did a pretty good of ripping everyone off - again, not a lot to do, except eat, drink, gamble, walk (did a lot of this), sleep or listen to music on the decks.

Entertainment

5 out of 5
The ship had some pretty good entertainment - especially the singers and dancers. They worked their butts off! Some of the other performers, stationed around the ship - OK, but not great.

Children's Programs

No kids.

Service and Staff

5 out of 5
Excellent service from staff personnel, from the cabin stewards to the dinner staff - looked after you like you were the only people in the place - gained 4.5 pounds! Ugh! On the Lido deck, service personnel were always handy when you needed a refill or a drink. Excellent service!

Ship Quality

5 out of 5
I keep getting turned around - this was my issue, not the ship - they had detailed "ship's maps" on every level, plus you could always ask someone where something was. For the first time, we had a cabin on the 8th level (deck), just under the lido deck - won't do that again, too close to the food!

Cabin / Stateroom

4 out of 5
First, the bed was quite comfortable and the bath was nice; we had enough closets and drawers for all of out clothes, but the room itself was tight. Small in size - the smallest room we've ever had on a cruise. It was an interior stateroom, but on past cruises, even on Carnival, the rooms were larger. Someone needed to be seated if the other person was moving around - just too small. Our cabin steward did an outstanding job of keeping the place tidy and the towel animals were just too crazy!

Ship tip

Make use of the facilities - go to the shows, eat dinner at the Posh restaurant, enjoy breakfast and lunch on the Lido deck - explore the ship and its shops. This is really a big, beautiful ship - it's not a boat, it is a ship and yes, there is a difference. There will some disappointments, but don't let those get in your way while you have the time of your life!

Ports of call

Galveston, Texas

5 out of 5
Being from Texas, we have visited Galveston before and explored it's many excursions. It is wonderful to have a port to cruise from and return to, without having to fly here and there, just to catch a ship.

Key West, Florida Did not visit port

Hurricane Irma canceled our plans.

Freeport, Grand Bahama Island Did not visit port

Hurricane Irma canceled our plans.

Nassau, Bahamas Did not visit port

Hurricane Irma canceled our plans.

Disembarkation

3 out of 5
We chose to have our bags removed the night before we disembarked at Galveston - we had to be out of our cabins no later than 9AM, but that meant you had to find a place to wait until you could leave the ship, which we did at 10:15AM, but getting our bags and then through Customs took another two hours! 8 agents to check out over 3,000 cruisers! What a pain this was! Have to rethink this part again.
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