Carnivals Most Beautiful Ship! Disembark was disaster.

Carnival Firenze Cruise Review

Cruises: 7+ cruises
Reviews: 20
Helpful Votes: 146

Overall rating:

4.9 out of 5
Carnival Firenze

5 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: June 13, 2024

Ship: Carnival Firenze

Traveled as: Family (older children)

Reviewed: 2 months ago

Review summary

Absolutely a gorgeous ship. 😍 We loved our cruise and would highly recommend this cruise. Just wish they would have done a better job with debark.

Embarkation

3 out of 5
Long lines outside the terminal. People waiting way past appointed times. Seemed chaotic and disorganized. Once in terminal, it was very smooth.

Ship experiences

Food and Dining

5 out of 5
Carnival simply has the best free food at sea.

Onboard Activities

5 out of 5
It's Carnival, never boring.

Entertainment

5 out of 5
They had something for everyone and the entertainers, musicians and comedians were excellent

Service and Staff

5 out of 5
Just the greatest

Ship Quality

5 out of 5
Very Beautiful Ship. Easily the nicest in their fleet. Would definitely sail on her again.

Cabin / Stateroom

5 out of 5

Ship tip

I would try and debark as soon as possible after the ship docks. Save yourself the aggravation. It was a total s-"t show. But one of the funnest cruises we have taken.

Ports of call

Ensenada, Mexico

5 out of 5
We booked an excusion through a 3rd party and it was simply Fantastic! Ensenada is one of my favorite ports

Long Beach (Los Angeles), California

5 out of 5
We always have a fun time in LA. Saw a Dodger game, went to a concert at the Hollywood Bowl.

Cabo San Lucas, Mexico

5 out of 5
We loved it.

Disembarkation

1 out of 5
If I could give 5 stars for how disorganized, chaotic, longest line through basically a bottle neck to get off ,I would. People at the point of fighting because Carnival let's elevator passengers skip people who have been waiting in line. We cruise a lot and we have never seen such poor management of a debark.
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