Carnivals Most Beautiful Ship! Disembark was disaster.

Carnival Firenze Cruise Review

Cruises: 7+ cruises
Reviews: 21
Helpful Votes: 156

Overall rating:

4.9 out of 5
Carnival Firenze

5 Night Mexican Riviera (Los Angeles Roundtrip)

Sail date: June 13, 2024

Ship: Carnival Firenze

Traveled as: Family (older children)

Reviewed: 5 months ago

Review summary

Absolutely a gorgeous ship. 😍 We loved our cruise and would highly recommend this cruise. Just wish they would have done a better job with debark.

Embarkation

3 out of 5
Long lines outside the terminal. People waiting way past appointed times. Seemed chaotic and disorganized. Once in terminal, it was very smooth.

Ship experiences

Food and Dining

5 out of 5
Carnival simply has the best free food at sea.

Onboard Activities

5 out of 5
It's Carnival, never boring.

Entertainment

5 out of 5
They had something for everyone and the entertainers, musicians and comedians were excellent

Service and Staff

5 out of 5
Just the greatest

Ship Quality

5 out of 5
Very Beautiful Ship. Easily the nicest in their fleet. Would definitely sail on her again.

Cabin / Stateroom

5 out of 5

Ship tip

I would try and debark as soon as possible after the ship docks. Save yourself the aggravation. It was a total s-"t show. But one of the funnest cruises we have taken.

Ports of call

Ensenada, Mexico

5 out of 5
We booked an excusion through a 3rd party and it was simply Fantastic! Ensenada is one of my favorite ports

Long Beach (Los Angeles), California

5 out of 5
We always have a fun time in LA. Saw a Dodger game, went to a concert at the Hollywood Bowl.

Cabo San Lucas, Mexico

5 out of 5
We loved it.

Disembarkation

1 out of 5
If I could give 5 stars for how disorganized, chaotic, longest line through basically a bottle neck to get off ,I would. People at the point of fighting because Carnival let's elevator passengers skip people who have been waiting in line. We cruise a lot and we have never seen such poor management of a debark.
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9 Comments

Cruisers4Lyfe     4 months ago

Thanks for sharing

Gwbigdog     5 months ago

Thanks for sharing

robin27     5 months ago

@Willwork4cruz. We booked an ATV excursion Viator that took us through wine country in Ensenada. We rode through Vineyards on dirt roads. The tour operator sent us a driver to pick us up and deliver back to just outside cruise port for an additional fee.

willwork4cruz     5 months ago

Glad you mostly had fun. Agreed that Carnival has best free food, at least Lido food. What was your great excursion in Ensenada in case anyone else wants to take a great excursion.

HeavySeas     5 months ago

Awesome.....thanks for sharing and glad you enjoyed your cruise

cruising2004     5 months ago

Glad you had a wonderful time! Thank you for your review.

javawoody     5 months ago

Do not understand why everyone is in a hurry to debark

AuntPinkie     5 months ago

Appreciate your detailed feedback. Glad you enjoyed your cruise. Sorry the debarkation was so bad.

carolj68     5 months ago

Can't wait to board her April 2025 .

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