LAST cruise on Carnival! CELIAC PEOPLE BEWARE!!!

Carnival Dream Cruise Review to Caribbean - Eastern

Cruises: 7+ cruises
Review: 1
Helpful Votes: 25

Overall rating:

3 out of 5
Carnival Dream

8 Night Eastern Caribbean (Galveston Roundtrip)

Sail date: May 21, 2022

Ship: Carnival Dream

Cabin type: Balcony

Traveled as: Couple

Reviewed: 2 years ago

Review summary

The lack of good service on this cruise was ridiculous! Workers pushing carts would plow you down if you didn’t get out of the way! Who ever shouted the loudest got served next at bars because there was no orderly que. The much-marketed Guy Fieri BBQ restaurant was closed most of the days of our cruise. The food in the buffet was horrible…it was over cooked or undercooked, meat or chicken was dry. There was little to no Gluten Free options and staff was not educated about GF. Items were labeled “Gluten Free” but they were obviously contaminated because my wife suffered for two weeks after the cruise. (My wife has celiac disease). The expensive alcoholic drinks had little to no alcohol…a real ripoff. DO NOT BUY THE BEVERAGE PLAN!!! We had a beverage plan and you had to go to one of the BARS to get a beverage…and that meant waiting in no organized line to get a beverage. When you finally got the attention of a bartender they seemed putout by having to get you a “free” soft drink that was part of the beverage package. In addition, there was NO place to get a soft drink in the large Buffet restaurant!!! Again you had to go way outside the restaurant to find one of the bars! [I requested a refund from Carnival but they didn’t care…they said “beverage plans aren’t refundable once ship sails”.] DO NOT WASTE YOUR MONEY ON AN INTERNET PLAN!! We purchased an internet plan just to stay on top of our emails and news. It only worked about 20% of the time at best! And when you did get connected it was very slow! We even took our devices to Guest Services and they couldn’t figure anything out. [I must tell you that Carnival did refund the price of the internet package after I wrote two emails and threatened legal action…but don’t waste your time] On the only positive note, I will say that our Cabin Attendant was great! Just enough interaction to help us with anything we needed! And he was always available when we had to call him. There are WAY too many excellent cruise lines operating so we won’t ever be using Carnival again!

Embarkation

3 out of 5

Ship experiences

Food and Dining

1 out of 5

Onboard Activities

2 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

2 out of 5

Cabin / Stateroom

5 out of 5

Ship tip

Do NOT waste your money on the WiFi plan or the Beverage plan!

Ports of call

Galveston, Texas

5 out of 5

Key West, Florida

5 out of 5

Freeport, Grand Bahama Island

3 out of 5

Half Moon Cay, Bahamas (Private Island)

3 out of 5

Nassau, Bahamas

4 out of 5
You MUST visit Blue Lagoon Island!! The Sea Lion Encounter was truly amazing!!

Disembarkation

4 out of 5
Was this review helpful? 25

11 Comments

AuntPinkie    2 years ago

Sorry this cruise didn’t meet your expectations! Hope you find a cruise line that fits your needs.

CollinsCruise    2 years ago

Currently on the Dream and everything has been GREAT. I’m sorry to hear that you didn’t have the experience.

HarryMess    2 years ago

That’s a lot of exclamation points.

cbyron3    2 years ago

A happy subtraction. Woo hoo.

phox1515    2 years ago

It's unfortunate that you had a bad experience.

byhisgrace    2 years ago

Appreciate your feedback

GabeNSteph    2 years ago

Thanks for your comments

Gwbigdog    2 years ago

Oops sorry 😞

Rehlah    2 years ago

Sounds like cruising just may not be for you. Sorry you didn’t enjoy it. All cruise lines have negative aspects - just have to make the best of it. And most are short staffed right now which doesn’t help matters.

javawoody    2 years ago

Appreciate your view

WhippetMum    2 years ago

Sorry you didn't enjoy your cruise 😔

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