Very displeased with service

Carnival Conquest Cruise Review to Caribbean - Eastern


Contributor Level: Purser
Experience: 4-6 cruises
Review: 1
Helpful Votes: 5

Overall Rating:

1.0 out of 5
Verified Review
7 Night Eastern Caribbean (New Orleans Roundtrip)
Sail Date: March 03, 2013
Ship: Carnival Conquest
Cabin Type: Oceanview
Cabin Number: 2475
Traveled As: Large Group
Reviewed: 4 years ago
I have cruised with Carnival several times before but dont plan on it again. The problems we had could have been prevented. Once we arrived, you could tell they already had our money since they were not friendly. Not only do they yell most of the time on which way to go, they are very rude about it. I took 6 people with me and all of us had more than one bad experience. My Mother and Aunt were sharing a room. The staff knocked one time and then proceeded to come in the room before she could make it to the door. My Mother was in the bathroom at the time. Another couple told us that the wife come out of the bathroom and two workers were on their balcony cleaning and saw her naked. They didnt check the room thoroughly to see if anyone was there before they started cleaning. Another incident, my girlfriend set her drink down to go to the restroom beside one of the food bars, since she didnt want to take it in the bathroom. a few minutes later when she came out, her drink was gone. When she notified management, they tried to say there wasnt a drink sitting there. Then said there was only a small cup of soda there. This was a tall drink that was $20 and was only 1/4 empty. She had a witness that told them he seen the staff pick it up but still said they wouldn't take any other persons word for it and accused her of lieing. She paid for three people to go on this cruise just as I did. She would not lie about that. And it wasn't the cost of the drink as much as it was that they said she was lieing. Another couple also said that they had set drinks down in the dance club to go dance and they were picked up almost full before they got back to them. Ive had this happen at other places. This must be another way to sell more drinks. My girlfriend and I also felt that we could have possibly gotten a small case of food poisoning since we were both sick for approximately 24-36 hours at the same time. There were several other incidences we were displeased but will stop there. Just beware.

Food and Dining

3 out of 5

Onboard Activities

3 out of 5

Entertainment

3 out of 5

Service and Staff

1 out of 5

Ship Quality

3 out of 5

Cabin / Stateroom

3 out of 5

Ship Tip

I would recommend a different cruise line.

5 out of 5
5 out of 5
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