Caribbean Princess Cruise Reviews - Reviews

I feel the ship was not ready for sailing as so many things were not in working order.  They upgraded ship and let the little things  ( like public bathrooms that didn't work outside the dining rooms, and all over the ship. You couldn't wash hands and this went on the whole 14 days. Some bathrooms were just shut down. Many of the room controls  in staterooms were not working but as soon this was noted  this was taken care of .  This is not Princess. I have been on many of Princess ships and never one that had so much wrong that was not corrected in a few days.  I feel they (Princess) only cared about the upgrades.

It was to be a very special cruise for our family (my husband and I, 2 children and their spouses and two grand children). We were celebrating our 50's Wedding Anniversary We felt really bad for our daughter, son-in-law and the two grand children (13 and 15). The cabin (A 422) they had to share was unbelievable small. You couldn't even walk around in that cabin. Not comfortable at all!

Very disappointed....spending all that money for a trip that should've been one of the best for our family! You do not hire enough people to wait on people, especially by the pool. We had to get the drinks ourselves at the bar. All of these young kids who work on your ship are great but it's all about the "Higher Ups". You don't care about your workers. I feel very sorry for them.  All these young people deserve FIVE STARS but  not the ones who run Princess Cruise Lines. These young people who work there did the very best they could, very nice polite young people just not enough of them. People have eyes and see what goes on. We've traveled on many, many cruise ships.but yours was disappointing. We did like the food in the dining room, it was very good. Will I ever travel with Princess Cruise Lines........No!

From the time we boarded and until we disembarked, the experience on Caribbean Princess was beyond our expectations. The crew was superb and helpful to all of our needs. The locales were breathtaking. We enjoyed excursions at every port. The food was creative and succulent. Every meal was satisfying and delicious.  

Highlights of ports required purchase of a tour. Port areas were not accessible to towns.  Food  was uneven from exceptional to mediocre.  Promenade deck required climbing stairs to make a full circuit

We enjoyed our first cruise. It was very relaxing and opened our eyes on A new way to visit far away destinations. It was also truly nice to be out of Touch with society and literally unplug. The ports of call were somewhat overwhelming. And we didn't feel like we were able to enjoy them thoroughly while keeping with our Relaxing Habit of waking up late.

The excursions we booked with you were outstanding. We will do it again rather than book with Princess.

the coffee was terrible. Need more daytime activities when we are not in port.

Overall, we enjoyed our cruise very much. we have cruised many times, but this was our first Princess cruise. THe Caribbean Princess is their oldest ship I believe, and it shows itself to be in some areas. The balcony cabin on the caribe deck was the smallest I have ever seen with the bathroom and ridiculously small shower built for small people. I do t know how those of a larger size could use it. On several nights there was an odor of sewage The hall and in my cabin which i reported and there were blowers in the hallways and our room stewArd used something I. Our room which lessened the odor.m learned that the ship was scheduled for a time I. Dry dock in a week. THey said it would be two week which I was surprised it could use months. common rooms were not large enough to accommodate guests wish I g to participate I. What events were going on And the large Princess theater was only used for the nightly entertainment. The entertainment was outsTanding each night and cruise director very good. The crew was very helpful and pleasant and did their difficult job of getting us in and out of the dining room with agility. Food was good overall, with breads and desserts outstanding, we did two beach excursions on Bonaire and CUracao which were well worth it, Mambo beach and our tour guide were great. BOnaire a less built up islands beach day was fun. Both were worth the money.  Wwhether we sail on Princess again is up in the air. For sure will not sail on the Caribbean Princess, but heard there other newer ships are great. DIsembarkation was a breeze. Overall we had a very good time.

Princess does many things well, excellent food, superb cabin service, great dining experience. It's the little things that are annoying. TV remotes that don't work, sliding doors in balcony rooms that don't lock, no seating in buffet areas during peak times, too many "saved" chairs in pool area, small pours in the bars, the "can't get there from here" feeling on decks 5 and 6, poor timing of entertainment and dining times and limited seating in main auditorium (unless you want to be seated 40 minutes prior) AND the best bar on the ship, Sky Walkers on deck 18, panoramic view of ocean, exquisite environment, DOESN’T OPEN TILL 10pm! No happy hour here. Go figure.

This was our 12th cruise, 3rd with Princess.  From check-in, we were disappointed overall in the friendliness of staff.  The woman who checked us in was "snippy," unfriendly and made us feel as though we were bothering her with questions.  We had not cruised with children before, although we had cruised extensively ourselves (my wife and myself) and we had relevant questions regarding identification requirements and accommodations.  She treated us as if we were asking stupid questions and never really responded to any of them directly.  On board, with the exception of our room steward who was outstanding, our experience continued to be disappointing.  Waiters in the dining room were "ok," but not overly friendly or accommodating.  We did have a wonderful waitress (name unknown) in the dining room at breakfast, but she was unfortunately unusual.  The food in the buffet was mediocre, the dining room meals were very good as was the Crown Grill.  We requested assistance twice at guest services and encountered the same lack of friendliness in the communications.  This was a first cruise for our grandchildren and while it was exciting for them because they had nothing to compare it to, it was disappointing to us.  We were also very disappointed after taking an excursion sponsored by the cruise line (helmet dive) that the vendor does not accept credit cards to purchase photos and videos.  We really wanted them but weren't prepared with cash because there was no disclaimer provided by the cruise line advising us ahead of time that cash would be required.

Our room steward and dining room staff were topnotch, as was the food.  We did not know what to expect regarding the facilities since the ship is scheduled for renovation soon.  Everything was clean and working and our mini suite was very comfortable.  One disappointment was the entertainment and things to do on board.  There was only one production show and it was very energetic but otherwise fell flat.  The rest of the nights the entertainment in the theater was a not very funny comedian.  During the day there were the usual games and sales-oriented gatherings but no topical lectures such as we have had on other Princess sailings.

every thing top 10. I recommend this cruise food, great cabin stewart always there wen we needed something, great group of table mates. I am hdcp. I received help everywhere

I think that the great part of the cruise was the entertainment. The only draw back was that you had to get to the show at about 45 minutes before it started to get a seat. The food and the service was very good.

Princess Cruises focuses on customer service. The staff is attentive to your needs when dining in open dining venues near the pools and at the buffets. The wait staff at the seated dinners in the evening were wonderful and the food at both the buffet and the seated dining was excellent. The cabin staff were efficient and accommodating when cleaning the rooms and were always smiling and willing to greet you when walking by.

Some of the pressure by the staff to make various purchases on the ship was a bit overwhelming. In particular, the Platinum Photo Studio experience we had was a complete disaster. We agreed to have a photo shoot conducted at the Platinum Photo Studio and arranged to view the photographs two days later. While reviewing the photos, we agreed on the best photos that were taken which were black and white and 8 x 10 in size. We selected twenty photographs and then were told the price for those ten photographs was $3,500.00 dollars. That price is absolutely absurd. We finally asked the photographer if we could purchase just one 8 x 10 photograph that both my wife and I found to have captured us perfectly. We were told the minimum amount to purchase was 6 photographs at a price over $800 dollars. When we told the photographer we were not interested, she was shocked and told us that this was art and was well worth it. She pressed us to purchase various packages at ridiculous prices. It truly was a disappointing experience to be sure. The photographer developed an attitude after we left and when we saw her on several occasions around the ship, she would ignore us and walk in the opposite direction. It was very childish.

The room service options were also extremely limited. I understand a full menu option is not a practical option for room service, however I believe you should at least be able to order some toast or a bagel, neither of which were on the room service menu. Coffee, a dry croissant, or a stale pastry were the best available choices.

The entertainment was very good and enjoyable. The theater was comfortable and the views from the seats were nice. 

All in all, the Princess Cruise experience was very good and I would recommend a Princess Cruise to my friends.

We had a great time in Carribean Princess! The staff was excellent and the food was delicious. The entertainment was top notch! We loved everything about this vacation. We will definitely cruise with Princess again! Thanks for everything!

My fiancee and her family has traveled with Princess many times in the past and spoke very highly of the cruise line. I was shocked by the different things I observed while on board. We observed many employees making out while in uniform and managers scolding and yelling at their employees. As a manager my self, this was very unprofessional. Also, my future father in law slipped and fell in the bathroom and hit his head and when brought to the front desk attention nothing was said or any concerned was expressed. We had 13 people traveling in our party and it was saddened to witness all of these. Also, our excursions ran late which caused us not to see much of the different countries. At one point an announcement was made canceling all water and beach excursions in Cozumel due to the rough sea, however when my fiancee called the front desk to make sure they stated ours wasnt even though it was announced. We barely made it. 

We thoroughly enjoyed our cruise. The food was excellent and all of our expectations regarding the ship, the service, the cleanliness and entertainment were superb!  Although we didn't make our first scheduled port of Roatan due to a passenger medical emergency, the substituted port was great.

Everyone said ship is a bit worn, but stateroom was well kept and Balcony cabin roomy and quiet. General condition of ship good. Decoration was dated. Liked the number of pools. (2 good size, 1 smaller adult only. 1 small pool in spa area required a use fee and many Jacuzzis). Dining not so good. Breakfast and lunch at buffet very crowded and hard to find seating for a couple. The 2 Anytime dining options were extremely noisy.  It was hard to carry on a conversation. Too much noise from too many serving stations and overall poor acoustics . The food was excellent, but the noise ruined the whole experience! Went to Crown Grill a perk from travel agent. Food was similar to other dining venues and my steak was not cooked as I requested. Not worth the $60.00 per couple charge, however definitely quieter. Not ready to cruise again soon. Cruise industry must offer Internet service no charge.  With all todays technology there is no reason to charge( hotels don't). It's the 21st century! 

The Caribbean Princess is showing her age and is, thankfully, scheduled for a refurbish in March.  While I liked the size of the ship in terms of passengers (compared to the larger ones), I felt the bathroom in our stateroom was significantly smaller than I had expected.  The staff on this sailing was superb, from the cabin attendant to everyone in the dining room.  We had a passenger with us who has food allergies and the headwaiter bent over backwards to ensure she could eat and had the galley prepare really magnificent plates given their limitation of ingredients.  

The ports we visited were really for those interested in diving and scuba; we visited the port areas and returned to the ship for relaxation.  Fortunately, that was the objective of our group.  There's not much to do when you disembark in the Western Caribbean unless you're into zip lining and water activities.

The best part was the voice of the ocean contest that I participated in. We did shore activities on each island, snorkeling, power snorkeling and scuba. There was a large list of choices if you want to do something else. The food was underwhelming and is the only reason it wasn't a 5 star trip.

We finally took our long awaited trip to Aruba. We enjoyed it all (mostly). The cabin was much better than I expected....I took meclyzine with me and didn't really need it.   we were in a forward room on level 5 and it was fine. the steward was just as nice as he could be(Rodney). and the waiters were great too. we were in anytime dining so we didn't have the same waiter other than Seksan who was great!! The meat was disappointing but  the rest of the meals were good.We enjoyed our stops of Aruba, Curacao, and Bonaire. We didn't take excursions but walked and took vans which worked out fine...Loved the beach in Aruba the water taxi in Bonaire, and the Synagogue in Curacao.  Would recommend the trip with above being mentioned.  The shellfish was really good, but the meat was not as good. The guidance given by Teria was very helpful.