Missed France Port Without ANY Compensation

Caribbean Princess Cruise Review to Europe - Western Europe

Cruises: 4-6 cruises
Review: 1
Helpful Votes: 46

Overall rating:

3 out of 5
Caribbean Princess

11 Night European Capitals (London Roundtrip)

Sail date: April 20, 2017

Ship: Caribbean Princess

Cabin type: Inside

Cabin number: A612

Traveled as: Couple

Reviewed: 7 years ago

Review summary

Most of the cruise was enjoyable, however, the day before sailing for a planned port of call to Le Havre the itinerary was changed to cancel the call because of a port workers strike. Research has shown us that the possibility of this strike should have be known to Princess well in advance of this cruise. I feel this information was withheld from us until the day before the planned stop.

No compensation, voucher, or ship credit was even offered as an apology for this disappointing change.

Ship experiences

Food and Dining

5 out of 5

Onboard Activities

5 out of 5

Entertainment

5 out of 5

Children's Programs

Not applicable

Service and Staff

5 out of 5

Ship Quality

5 out of 5

Cabin / Stateroom

5 out of 5
Very comfortable

Ship tip

Enjoyed meeting people from different parts of the world using anytime dining.

Ports of call

Southampton (London), England

2 out of 5

St. Peter Port, Guernsey, Channel Islands

2 out of 5

Cobh (Cork), Ireland

3 out of 5
Loved Cashel Castle and ride through the countryside.

Dublin, Ireland

2 out of 5

Hamburg, Germany

3 out of 5

Rotterdam, Netherlands

3 out of 5
The tulip festival was beautiful!

Zeebrugge (Bruges), Belgium

3 out of 5

Le Havre (Paris), France

1 out of 5
Did not get to dock at Le Havre because of a port workers strike.
Was this review helpful? 46

5 Comments

Gwbigdog    2 years ago

jessikill    7 years ago

I really hope that doesn't happen with us. Versailles is the main excursion for me and I'll be devastated if I don't get to go. We sail June 30th.

NineT    7 years ago

What tour did you choose for Dublin?

NineT    7 years ago

We are considering a tour the last  day of the cruise and then it will take us to the airport. Any thoughts about doing that?

cece1951    7 years ago

Unfortunately this happens. I have been on 2 cruises where we missed a port. One was due to weather and the other due to a social unrest situation. Both were for our safety and the contract reads that they can change the itinerary any time they deem fit. Sorry you got tangled up in this one.

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