Brilliance of the Seas Cruise Reviews - Reviews

Food was OK in both Windjammer and dining room. Not great..  Dinner at Italian restaurant was excellent.  Room steward was excellent.  Service in concierge room and restaurants was very good, above average.  Entertainment was above average, especially the juggler and the show on Friday night.  Concierge did a great job.  Room was clean, as was the entire ship. Could not understand two of the ships crew who conducted trivia in the Schooner Bar.  Traveled with a couple who had never cruised before.  Had a wonderful dinner at Portofino's with great service.  Unfortunately, our fiend decided to purchase a wine aerator for $37.00 and was someone chagrined, (I'm being nice regarding his reaction,) when he received his bill and noticed that a gratuity had been added on to the price of the unit.  Needless to say, he was not a happy cruiser..  Really dumb idea and practice and I would suggest very strongly that the practice be removed immediately.  We do not pay a prescribed gratuity when we dine at the specialty restaurants, so what in the world makes anyone in the management team think that it is ok to add an 18% gratuity fee to an item purchased in the restaurants.  Really a bad idea from a very classy cruise line.  Take my advice and do not, DO NOT, nickel and dime your clientel  because they will cruise with those  lines who do NOT rip them off.  Me included

long time since we cruised on royal Caribbean and have to say over the years they have cut back on the royal treatment . was okay .but nothing to brag about

This was our first cruise on a large ahip, we loved it! There's so much to do, never a dull moment. The staff is very friendly and helpful. Really enjoyed the cruise.

This cruise out of Tampa on Brilliance of the Seas was another excellent experience and my wife and I had a blast. We enjoyed the food, and great shows and all the actives on board. If anyone gets boarded on the ship it would be their fault. The only disappointment and it was not Royals fault was that our excursion was cancel once we got off the tender. The crew members were great and our waiter and assistant waiter was fantastic as was our room Stewart. We loved the cruise so much we booked our next cruise to Europe for September 2016.

All the employees, the stateroom attendent and the Main Dining room waiter and assistance was excellent.  However, a little disappointed with the ship.

I placed a SPECIAL NEEDS request 8 MONTHS in advance (I have the email proof) for distilled water, an extension cord and a case of Ensure to be placed in my room.  They were not there when we arrived and was given the brush off by a snotty room steward and front desk staff.  These are necessary for a CPAP/BIPAP machine needed for sleeping, since I stop breathing during the night.  I only received these items AFTER I called Royal Caribbean's Customer Service line from my cell phone on the ship in port at Tampa.....and I've been back for 4 days and I'm still waiting for the case of Ensure.

Had a great time. Perfect for a short getaway and a time to smell the roses. From what we have heard from others, Royal Caribbean is the best and we believe it.

Wonderful service and very, very pleasant and helpful crew. Specifically want to mention Alina from Romania, a waitress in the dining room, Yara from Panama, housekeeper on deck 9, Susana from Portugal in guest services, Asst waiter in the evening dining room (tall man, bald,) from the Philippines, and the Starlight evening bartender 13th floor. These crew members provided exceptional service and I regret I do not remember the names of the last two.

We would recommend Royal Caribbean to anyone.

We had a great time on the cruise. We went to many of your evening shows and they were all fantastic. We had the 2 best waiters in the room. We sat at table 408 and had Marco and I Wayan. They were Great waiters and very entertaining.

We were in room 4020 and Roger kept our room very clean and took good care of us. He was very personable and always greeting us with a smile.

Some of the best room service and dinner service I have ever had. Every ounce of food I had was fabulous and everyone was so happy. The solarium was my favorite place to hang out.

We really enjoyed our cruise. Everyone on the crew was great. We really felt pampered by our stateroom attendant, Foster. He anticipated all our needs, and was ALWAYS there in the area. The food was great, and our wait staff- Caesar & Dario were wonderful as well.

We hope to be on another cruise in the future.

This was my first cruise and I was pleasantly surprised. I never did have a desire to go on a cruise, to be on a ship in the ocean, but I am glad I did it. It was an awesome experience and I definately hope to do it again! The cruiseliner and service was awesome! They treated us so well, were so helpful, and gave us excellent service!

I almost drown in this pool.  Very dangerious.  Water coming into pool from large tubes make an undertow.  Could not swim to upright myself.  I thought I was going to die. 

I am very pleased with the cruise, the staff of Royal Caribbean.  I will plan my next cruise thru and more than likely with another Royal Caribbean line. 

I was very surprised and delighted by the high quality of entertainment on this 4 night cruise. That plus excellent DJ's around the pool and the classical midday music in the atrium were wonderful. This was my first cruise in 35 years, not planning to wait another 35 for my next one.

This cruise was perfect for my mother. It's difficult for her to get around so the one port with lots of shops and beautiful beaches was perfect for her. The age group was OLDER. Therefore the entertainment, food and pace was geared for the retired and up.

Royal Caribbean tends to nickle and dime you as well.

Was a tad disappointed we couldn't stop in Key West due to weather concerns.  Obviously not under control of the Captain or Royal Caribbean but what was under they're control was great.  The food was terrific, the service was outstanding and the entertainment was above board.  Nothing bad to be said about this ship nor it's crew.  HAd a great time.

As this was our honeymoon, we had an even better cruise than we expected!  We work hard for our money and saved all year to take this cruise.  We will be going again next year!!! The ship was beautiful and very clean.  The staff bends over backwards to pamper you and exceeds your every need!  The food was delicious and abundant!  The shows onboard were excellent. The activities were too many to count and all lots of fun!  We met some wonderful people  at dinner, and we were invited to dine with them for the rest of the cruise, which we gladly accepted!  We had the most fun table in the room!   The bsst waiters on the ship!!! They were funny, kind and extremely attentive! Thanks for a GREAT time over all!

This cruise was great. We have been on quite a few Royal Caribbean cruises and think that our cabin attendant (Alfred) was great and is the best. We felt very lucky because both of our dinner attendants (Mario and Daria) were also very good, they went out of their way to explain all of our options etc.

We were very pleased to see the head Maitre'd Albert came around every night, on our other cruises we only saw the head Maitre'd on one or two nights.

Our only disappointment was not going to Key West.

Overall a great itinerary for a short 5 day cruise.  The ships staff was excellent and the activities onboard were good.  Only issue continues to be food which is not that great in the Windjammer.  Breakfast food buffet was cold.  Signature restraurants are excellent.  I'd recommend this cruise.

Brilliance of the Seas is a lovely vessel.  Perfect size and in great condition.  Staff and main dining room food was great.  Service at the first morning breakfast in main dining room was poor or the review would have been 5 stars.