Great except for checkout.

Brilliance of the Seas Cruise Review to Caribbean - Western

figeljim

Contributor Level: Purser

Cruises: 4-6 cruises

Review: 1

Helpful Votes: 34

Overall rating:

4.2 out of 5

Verified Review

Brilliance of the Seas

7 Night Western Caribbean (Tampa Roundtrip)

Sail date: November 18, 2019

Ship: Brilliance of the Seas

Cabin number: 3074

Traveled as: Family (older children)

Reviewed: 4 years ago

Review summary

Except for the check out people, it was a great week. It seems every time I went to guest services, the person there did not understand the language enough to understand what I was trying to do to pay my bill. The result was over $100. in overdraft charges.

Embarkation

5 out of 5

Fantastic

Ship experiences

Food and Dining

5 out of 5

Excellent

Onboard Activities

5 out of 5

Shopping, pool, hot tubs, etc.

Entertainment

4 out of 5

Very good.

Service and Staff

5 out of 5

Excellent.

Ship Quality

2 out of 5

Smaller than we expected.

Cabin / Stateroom

2 out of 5

Oceanview. The cabin was a little small.

Ship tip

The ship does not have everything expected.

Thumbs up

Ports of call

Tampa, Florida

5 out of 5

Been in the area many times.

Key West, Florida

4 out of 5

Did not have enough time.

Belize City, Belize

5 out of 5

Super.

Costa Maya (Mahahual), Mexico

5 out of 5

Great

Cozumel, Mexico

5 out of 5

One of the best ports that I have visited.

Disembarkation

1 out of 5

The guest serv. persons should have better knowledge of the English language.

3 Comments

wgammon1 4 years ago

Glad you had a good cruise. Thanks for the great review.

Thumbs Up 0

Flag

Fiesta83 4 years ago

Glad you enjoyed your cruise

Thumbs Up 0

Flag

cruisereckoning 4 years ago

So sorry for the problems with the bill.

Thumbs Up 0

Flag

Log In To Submit Comments

Other reviews of this sailing

Very fun for our first cruise!

Royals Brillance of the Seas- always a winner

^*Cruiseline.com is not a booking agent or travel agency, and does not charge any service fees to users of our site. Our partners (travel agencies and cruise lines) provide prices, which we list for our users' convenience. Cruiseline.com does not guarantee any specific rates or prices. While prices are updated daily, please check with the booking site for the exact amount. Cruiseline.com is not responsible for content on external web sites.