Lovely Ship, Great Service, Great Ports,

Item: Brilliance of the Seas
Rating: 4
Author: JeanM12

Brilliance of the Seas Cruise Review to Europe - Mediterranean

JeanM12

Contributor Level: Deck Hand

Cruises: 7+ cruises

Review: 1

Helpful Votes: 15

Overall rating:

4 out of 5

Verified Review

12 Night Mediterranean Featuring Venice (Barcelona Roundtrip)

Sail date: August 23, 2011

Ship: Brilliance of the Seas

Cabin type: Balcony

Traveled as: Couple

Reviewed: 13 years ago

Review summary

Although not a new ship, Brilliance of the Seas, was very beautiful, well maintained, beautiful venues. Food was satisfactory, but service as exceptional.

Ship experiences

Food and Dining

5 out of 5

Entertainment

5 out of 5

Ship Quality

5 out of 5

Ship was very clean.

Cabin / Stateroom

5 out of 5

Ports of call

Salerno (Naples), Italy

1 out of 5

Our cruise itinerary never mentioned Salerno. Even our final confirmation never mentioned this port. Royal Caribbean has been travelling here for over 1 1/2 yrs, and your website was outdated. We purchased tickets for Capri, and lost $100 due to the fact we were in Salerno and not Naples. This was a very bad error on the part of Cruise 411. Apparently your software is incorrect. None of your paperwork mentions Salerno, although Royal Caribbean has been going to that port . This was not a Port Change, We purchased Hydrofoil tickets on-line based on the information given us on our confirmation paperwork. When we arrived to board the hydrofoil, we were told we were not in Naples, but in Salerno. Needless to say, we could not use our tickets, at a loss of $100. We had to take a boat to Amalfi, rather than lose a day of sightseeing, and never got to see apri. This was a very serious error. If we were meeting relatives in Naples, it would have been disastrous.

Thumbs Up 0

Villefranche-Sur-Mer, France

5 out of 5

Dubrovnik, Croatia

3 out of 5

Civitavecchia (Rome), Italy

5 out of 5

Venice, Italy

5 out of 5

Ravenna, Italy

5 out of 5

Our Excursion was to San Marino and Ravenna. We only visited a church in Ravenna, not the town. This was very misleading.