Brilliance of the Seas Cruise Review to Europe - Mediterranean

Contributor Level: Deck Hand

Experience
7+ cruises

Review
1

Helpful Votes
2

4 out of 5

Lovely Ship, Great Service, Great Ports,

Sail Date: August 23, 2011

Reviewed: 5 years ago

Traveled As: Couple

Room Type: Balcony

Although not a new ship, Brilliance of the Seas, was very beautiful, well maintained, beautiful venues. Food was satisfactory, but service as exceptional.

Pros: Ports of Call, Music and Service

Recommends Brilliance of the Seas? Yes!

Ship Quality
Ship was very clean.
Food and Dining
Cabin / Stateroom
Entertainment
Venice, Italy
Livorno (Florence & Pisa), Italy
Civitavecchia (Rome), Italy
Dubrovnik, Croatia
Ravenna, Italy
Our Excursion was to San Marino and Ravenna. We only visited a church in Ravenna, not the town. This was very misleading.
Salerno (Naples), Italy
Our cruise itinerary never mentioned Salerno. Even our final confirmation never mentioned this port. Royal Caribbean has been travelling here for over 1 1/2 yrs, and your website was outdated. We purchased tickets for Capri, and lost $100 due to the fact we were in Salerno and not Naples. This was a very bad error on the part of Cruise 411. Apparently your software is incorrect. None of your paperwork mentions Salerno, although Royal Caribbean has been going to that port . This was not a Port Change, We purchased Hydrofoil tickets on-line based on the information given us on our confirmation paperwork. When we arrived to board the hydrofoil, we were told we were not in Naples, but in Salerno. Needless to say, we could not use our tickets, at a loss of $100. We had to take a boat to Amalfi, rather than lose a day of sightseeing, and never got to see apri. This was a very serious error. If we were meeting relatives in Naples, it would have been disastrous.
Villefranche-Sur-Mer, France


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