Disappointed with Azamara

Item: Azamara Journey
Rating: 3.3
Author: Chaneln5

Azamara Journey Cruise Review to Caribbean

Chaneln5

Contributor Level: Purser

Cruises: 7+ cruises

Review: 1

Helpful Votes: 37

Overall rating:

3.3 out of 5

15 Night Cuba & Caribbean Holiday (Miami Roundtrip)

Sail date: December 21, 2018

Ship: Azamara Journey

Cabin type: Balcony

Traveled as: Couple

Reviewed: 5 years ago

Review summary

This cruise line does not compare with Oceania, Viking Ocean or Windstar. As evidenced by the fact that there is an up charge for the speciality restaurants, a charge for certain activities such as the computer class and the movies were $12. I just seemed tacky to put these extra charges on. This was not a cheap cruise and i am sure that Azamara considers itself a quality line. It is my opinion that we get more for our money with the aforementioned lines.

Embarkation

2 out of 5

Lengthy. Required filling out a second copy of papers already filled out. Communication regarding two copies could have saved time. Also, line held up to board ship and no explanation given

Ship experiences

Food and Dining

4 out of 5

Food was good with adequate portions, so that one did not over eat.

Onboard Activities

1 out of 5

We did not partake in the onboard activities.

Entertainment

2 out of 5

The best show was when the cruise director performed. She was excellent. The other performances were lacking.

Service and Staff

5 out of 5

Staff were friendly and very accommodating

Ship Quality

3 out of 5

The ship is becoming dated.

Cabin / Stateroom

3 out of 5

The shower was much too small and the shower curtains, have to go. I can only imagine how many germs are on them.

Ports of call

Miami, Florida

4 out of 5

Key West, Florida

4 out of 5

HAVANA, CUBA

5 out of 5

The port was excellent. We had problems with two tours. One ended an hour early and we were given a $35.20 refund, and the other, the guide could not project and speak to a group. she continually had her back to the group. We left the tour and went off on our own.

Thumbs Up 1

Cartagena, Colombia

3 out of 5

I gave this a three star because we traveled for two and a half days to be in this port for less than 12 hours. Much more time was needed in this port. The special night was held in this port and was sadly lacking.

Thumbs Up 0

Willemstad, Curacao

3 out of 5

Kralendijk, Bonaire

3 out of 5

Oranjestad, Aruba

4 out of 5

SANTIAGO DE CUBA, CUBA

3 out of 5

Labadee (Cruise Line Private Island)

1 out of 5

There is nothing to visit, only water sports.